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Autonation Subaru Carlsbad

Carlsbad, CA

Overview
Employees
Reviews
Vehicles
4.6
5,125 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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5500 Paseo Del Norte

Carlsbad, CA

92008

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Showing 5,125 reviews

March 18, 2022

I have worked with Lester Cochran, He has given me great service, what the service I had done on march 17, I was very happy with my price that he gave me which was less then the quote he gave me a week ago. More

by TWORR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Cochran
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Mar 21, 2022 -

Autonation Subaru Carlsbad responded

Thank you for your review, Mary Lou! We're so happy that Lester provided you with excellent service during your recent experience! We look forward to seeing you next time!

March 17, 2022

I've taken my Subarus here for service for over 15 years and have always had generally good experience. More

by Lunajett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez, Tanner Knapp
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Mar 17, 2022 -

Autonation Subaru Carlsbad responded

Thank you for your loyal business! We're truly grateful for all of your support over the past 15 years and look forward to your next visit. Take care! - The Bob Baker Subaru Team

March 17, 2022

Great customer service, excellent communication, the car was ready when promised. Next appointment was scheduled and they were very prompt. More

by David Maldonado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Fife
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Mar 17, 2022 -

Autonation Subaru Carlsbad responded

Thank you for the wonderful review, David! We're so glad we had the opportunity to serve you and we hope you'll be visiting us again in the future. Take care! - The Bob Baker Subaru Team

March 14, 2022

Thorough, Timely and Efficient. Only problemI had was calling to see if car was ready late in the day. Recording would tell me to call back, they were helping others. Finally left a More

by BAH1675
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Filip Wisniewski
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Mar 17, 2022 -

Autonation Subaru Carlsbad responded

Thank you for your honest review. We hope to provide you with a 5-star service next time.

Mar 18, 2022 -

BAH1675 responded

Sadly since this recall was done my fuel gauge will only show a max of 1/2 tank. I talked with several different people and only one “Spencer” seemed to care (BTW excellent phone skills). I now have an appointment on Monday afternoon, we’ll see what happens……

March 12, 2022

All have been very helpful and explain what they were doing fixed my tire in a timely manner More

by m.haase46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez, Erik Lopez
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Mar 14, 2022 -

Autonation Subaru Carlsbad responded

We're glad we could help! Thank you for coming to Bob Baker Subaru!

March 12, 2022

I’ve had experiences with oil changes taking 90+ minutes in the past…even with a scheduled appointment. Most recently, I came by without an appt and Julian took care of me in 30min. He also took the time to More

by JuneB.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
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Mar 14, 2022 -

Autonation Subaru Carlsbad responded

June, we are so pleased to hear that Julian could provide a great experience at Bob Baker Subaru! Thank you so much for your kind words.

March 11, 2022

Great customer service! Very friendly and helpful! Freddy was amazing and great to work with! More

by MUNAHARAMI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Thompson, Armando Rodrigues, Freddi Derilus
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Mar 11, 2022 -

Autonation Subaru Carlsbad responded

Thank you for the excellent review! We're happy to hear you enjoyed working with Freddy and we hope to see you again next time here at Bob Baker Subaru!

March 11, 2022

Tanner and parlor got to me pretty quick. They where both professional and informative about to service type and wait times. More

by momoagua
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
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Mar 14, 2022 -

Autonation Subaru Carlsbad responded

It means a lot to us to hear that Tanner and Parlor got you in and out as fast as possible! Thank you for coming to Bob Baker Subaru!

March 09, 2022

When then rest the computer after the oil change they did not put the settings back the way they found them. More

by JONLEESEJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Amabile
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Mar 09, 2022 -

Autonation Subaru Carlsbad responded

Jon, we appreciate your feedback. If there's anything more that we can do for you, please let us know.

March 09, 2022

Even though we bought our Crosstrek at another dealership, they treated us very well. Thanks Julian! Nice job! More

by GUY8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Report | Print
Mar 10, 2022 -

Autonation Subaru Carlsbad responded

We're pleased to hear that Julian gave you such excellent care! Thank you for coming to Bob Baker Subaru!

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