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Autos Unlimited

2.3

3 Lifetime Reviews

118 GORHAM ST, CHELMSFORD, Massachusetts 01824 Directions
Sales: (978) 323-9200

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3 Reviews of Autos Unlimited

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November 09, 2018

"Buyer Beware!!!"

- zephyr424

I purchased a used vehicle online here from Jeff the salesman and Randy the owner. Jeff told me there was nothing wrong with it as he personally drove the vehicle to the lot and it was running fine. I believed him and bought the car and had it shipped to me. When it arrived it came with a box of differential bearings in the back seat and a bad differential. I took it to be inspected and received an estimate for almost $5000 to pass inspection on a car I paid $5000 for! The unibody frame was rotted so bad and previously repaired in a wrong manner. It was taped and painted rather than having new metal welded. It also looked like it had been in a flood as there was rust under the back seat. U-joints were bad, as we're the control arms and the front differential perches were rotted away. The wipers stopped in the middle of the windshield and one of the brake calipers was in need of being replaced. Both Randy and Jeff lied to me about the condition of the vehicle. I believe they buy cars that have serious issues for little money as long as they "appear" presentable and then do the minimum repairs required to fool customers and make the most profit. The mechanic who did the inspection for me even remarked that the vehicle "looks" good, but will never be able to pass inspection. They even undercoated the car to hide the extensive rust. Watch out for this! Don't do business with these people, you'll regret it. I certainly did.

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Recommend Dealer
No
Employees Worked With
Jeff and Randy
November 09, 2018

"Buyer Beware!!!"

- Darryl

I purchased a used vehicle online here from Jeff the salesman and Randy the owner. Jeff told me there was nothing wrong with it as he personally drove the vehicle to the lot and it was running fine. I believed him and bought the car and had it shipped to me. When it arrived it came with a box of differential bearings in the back seat and a bad differential. I took it to be inspected and received an estimate for almost $5000 to pass inspection on a car I paid $5000 for! The unibody frame was rotted so bad and previously repaired in a wrong manner. It looked like it had been in a flood as there was even rust under the back seat. U-joints were bad, as we're the control arms and the front differential perches were rotted away. The wipers stopped in the middle of the windshield and one of the brake calipers was in need of being replaced. Both Randy and Jeff are liars and outright lied to me about the condition of the vehicle. I believe they buy the crappiest cars possible for little money as long as they "appear" presentable and then do the minimum repairs to fool customers and make the most profit. The mechanic who did the inspection for me even remarked that the vehicle "looks" good, but will never be able to pass inspection. They even undercoated the car to hide the extensive rust. Don't do business with these people, you'll regret it. I certainly did.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Jeff and Randy
December 14, 2016

"Great place to buy a car"

- scandle

Purchased an SUV from them recently and it was a great experience. A family type atmosphere and very friendly. Highly recommend buying a vehicle there.

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Recommend Dealer
Yes
Employees Worked With
Randy,Jeff
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