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Avalon Honda and Collision Center
Cape May Court House, NJ
294 Reviews
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Showing 294 reviews
July 03, 2019
Bad experience! Horrible and rude manager! I went down to Avalon Honda to look at some slightly used Honda Civics. The salesperson (Natalie) was very nice and quite pleasant. We test drove seve I went down to Avalon Honda to look at some slightly used Honda Civics. The salesperson (Natalie) was very nice and quite pleasant. We test drove several cars, and were ready to buy (cash in pocket). After we sat down, the PRESSURE TACTICS began from Jack Schofield (manager?) He was very rude and non-professional. He presented us with $4,000 in ADDED FEES to the sticker price! As he rambled on trying to justify the fees, he was disrespectful and would not budge at all on anything! I felt it was time to get up and leave. One day later, I received a phone call from Jack, inviting us to come back (I'm sure for more pressure and berating), and insulted my mother on the telephone by calling her "a grandmother". At that point I was finished for sure. I'm glad I left! Went to Burke Motor Group, where I found a way better deal and experience! More
by Extra7671
Employees Worked With
Jack, Natalie
Helpful July 03, 2019
This facility has the best people I ever had the opportunity The guys at Honda helped me through my first buying experience.The whole process went smoothly.Thanks to Ross,Alan,Jack and Bill.You all made my day k The guys at Honda helped me through my first buying experience.The whole process went smoothly.Thanks to Ross,Alan,Jack and Bill.You all made my day keep up the good work More
by Yewi60
Employees Worked With
Bill Smith,Alan Klein andJack Schofield
June 28, 2019
Buying experience This dealer is a joke worst experience i ever had Please don’t buy anything from this dealer . Still haven’t received my registration or tag for a b This dealer is a joke worst experience i ever had Please don’t buy anything from this dealer . Still haven’t received my registration or tag for a brand new car that I purchase 2 months ago .i Been driving my car with expired tags. Terrible customer service & let's not get into the scam threw finance please check every dollar before u sign they will add things that u don't need & if u in a rush u won't see it. Now I will contact American Honda to see if I can get tags More
by scooby12@
Employees Worked With
Alan
June 26, 2019
Very informative, professional, kind and supportive. To feel no pressure was the best way to express my experience. Bill Smith took his time to process what type of SUV I was interested in and then expl To feel no pressure was the best way to express my experience. Bill Smith took his time to process what type of SUV I was interested in and then explained all of my options -- truly a good experience. More
by Vickey1507
Employees Worked With
Bill Smith
February 07, 2019
Wonderful experience! We bought our Used GMC Acadia from Avalon Honda and they were fantastic! Our Sales rep Sam made the process easy, enjoyable, and exciting! The sales We bought our Used GMC Acadia from Avalon Honda and they were fantastic! Our Sales rep Sam made the process easy, enjoyable, and exciting! The sales manager, Jack, was very welcoming and helpful as well. Having experience with other dealerships being “sleazy” and taking several hours to go through the process of buying a car, Avalon Honda was nothing like that. They really care about the customer and their vehicles. More
by Rlkroll22
Employees Worked With
Sam
January 07, 2019
Always a professional experience Over the years at Avalon Honda, I have always felt the personnel in service knew their job and provided needed advice in our multiple cars needs. I fe Over the years at Avalon Honda, I have always felt the personnel in service knew their job and provided needed advice in our multiple cars needs. I felt they were fair in all recommendations for necessary work required. I never felt that I was taken of advantage of work that had to be done - trustworthy! More
by Bob06
Employees Worked With
Unk
January 03, 2019
everyone was great there they help me greatly everyone was great there they help me in ever way. the part guy work real hard to get me the best deal on tires so I pay for theme before Christmas. everyone was great there they help me in ever way. the part guy work real hard to get me the best deal on tires so I pay for theme before Christmas. thank everyone at Avalon Honda for your help More
by dino
Employees Worked With
rob fox/ brain schwartz
January 02, 2019
Service Appointment The Avalon Honda Service Staff is the best. Love the online scheduling and service is always prompt, done correctly and fairly priced. I've always The Avalon Honda Service Staff is the best. Love the online scheduling and service is always prompt, done correctly and fairly priced. I've always been 100% satisfied. More
by OBX434
Employees Worked With
Ross Seifert
January 01, 2019
Great Experience from start to finish! Sam was very thorough with going over the features of the Insight. He listened to our needs and made excellent recommendations. We were so please with Sam was very thorough with going over the features of the Insight. He listened to our needs and made excellent recommendations. We were so please with the experience and will recommend to others. More
by Cyndi19
Employees Worked With
Sam and Chris from Avalon Honda
December 30, 2018
Great dealership! This is our 6th Honda from Avalon Honda. We love them. Always helpful; always honest. Worth the trip every time. Rob Frankel is so knowledgeable a This is our 6th Honda from Avalon Honda. We love them. Always helpful; always honest. Worth the trip every time. Rob Frankel is so knowledgeable about Hondas and so many other manufacturers. Good advice and truthful answers. More
by StacilinaOC
Employees Worked With
Rob Frankel
