Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

BMW of Arlington

Arlington, TX

Overview
Reviews
Vehicles
4.4
886 Reviews
Call Dealership (817) 436-5700
View Awards

1105 East Lamar Boulevard

Arlington, TX

76011

Directions

By Type

Showing 886 reviews

April 15, 2024

Sovann was extremely helpful. Prompt service. Awesome communication. I will definitely bring my car here next time I need service. More

by lancelevan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sovann Vun
Report | Print
Helpful
April 13, 2024

Sean, was very helpful and allowed me to understand my service. It was a smooth process and waiting very minimal. More

by espinoza.anag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
Helpful
April 12, 2024

Outstanding customer service and white glove treatment from beginning to end. Everyone treated us professionally and made sure our needs were met. Our salesman, Edin, was AMAZING. Of all the cars we have More

by cherinhall73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edin Begic
Report | Print
Apr 13, 2024 -

BMW of Arlington responded

It's wonderful to hear about your outstanding experience at the dealership! We're thrilled that you received white glove treatment and that everyone treated you professionally while ensuring your needs were met. Edin's amazing service made your car purchasing experience the finest one you've ever had. Enjoy your new vehicle!

Helpful
April 11, 2024

Frustrated at first for wrong charges , service manager solved the problem , thanks for good help . More

by thaipham1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Gibbons
Report | Print
Apr 13, 2024 -

BMW of Arlington responded

We're sorry to hear about the frustration caused by the wrong charges initially, but we're glad that our service manager was able to solve the problem and provide you with good help. Thank you for choosing us!

Helpful
April 10, 2024

John kept us up to date on any issues with car in a professional manner More

by Bernell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sojdei
Report | Print
Apr 12, 2024 -

BMW of Arlington responded

Thank you for your kind words for our staff, we appreciate it!

Helpful
April 09, 2024

I Always like the service here and the information provided during the service. Thank you More

by Smokiegray10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Smith
Report | Print
Apr 10, 2024 -

BMW of Arlington responded

You're welcome! We are glad to hear that you consistently like the service and find the information provided during the service helpful.

Helpful
April 09, 2024

My advisor Chrstian was very professional, caring and kept me informed. Great service . Great advisor More

by mtllanos3211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Report | Print
Apr 11, 2024 -

BMW of Arlington responded

It's fantastic to hear that you had a great experience and that Christian provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 09, 2024

I am a long time customer of this dealership. As usual, they continue to provide excellent service and care about the customer. More

by jeffhargis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy, Bonnie Shinsky, Marcus Gibbons
Report | Print
Apr 11, 2024 -

BMW of Arlington responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 06, 2024

This was the first time I’ve used BMW of Arlington, but this one trip has made me a believer. From scheduling my appointment via the phone until arriving at the dealership, I knew I was about to enter a pr More

by leonm47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ream, Marcus Gibbons
Report | Print
Apr 10, 2024 -

BMW of Arlington responded

We are thrilled to hear you had an exceptional experience at BMW of Arlington! We're delighted to hear that from scheduling your appointment to the service itself, everything was exemplary. Jason, your service writer, deserves a special shoutout for treating you like royalty and ensuring timely service. We're thrilled to have made such a positive impression on you, and we'll make sure to continue providing excellent service to all our customers. We're here to help and ensure your continued satisfaction!

Helpful
March 29, 2024

Very consumer oriented and helpful in car maintenance. Highly recommend it. Service department is super good More

by ajay.sobti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Gibbons
Report | Print
Apr 03, 2024 -

BMW of Arlington responded

We are thrilled to hear that you had a super good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
1
2
...
89