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BMW/Mini of Coconut Creek

Coconut Creek , FL

4.2
442 Reviews

4401 W Sample Rd

Coconut Creek , FL

33073

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Showing 442 reviews

March 04, 2011

I took my 2009 x6 for service, received loaner did walk around and marked all scratches and dings I found. When I returned car they found another scratch on back bumper and blamed me and are charging me More

by vistabmwsucks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don Corey
October 20, 2010

I DO NOT RECOMMEND THIS DEALERSHIP TO ANYONE. FROM THE SALES TO THE SERVICE DEPARTMENT, BEWARE! AFTER A CLASS ACTION SUIT FOR FAULTY TIRES THEY WERE INSTALLING, THEY REFUSED TO GIVE ME COPIES OF MY SERVIC More

by JASONH561
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
DONALD COREY (SERVICE), KJ(SALES)
September 07, 2010

I Wish I knew more about this dealership before we went there to purchase our vehicle the customer service is the worst. They make all these promises to you when you make your purchase, then they treat you More

by yovi1313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim
September 03, 2010

Avoid this dealership at all costs. From their crazy prices, to their poor customer service there is no good reason to go to this dealership. This dealership is lucky the BMWs basically sell themselves More

by daddymalu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gayner Duncan
May 04, 2010

NEVER GO TO VISTA BMW OF COCONUT CREEK. I agree that Vista BMW of Coconut Creek is the worst. I recently returned 1 month early my 328 and was mistreated and discriminated against. This was my 2nd BMW More

by mart13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
HECTOR
March 26, 2010

Disclaimer: I work in the Service Industry so I know what the words "customer service" mean...I dropped the vehicle off in January and STILL have not gotten the vehicle back for OVER TWO MONTHS TO DATE. Ther More

by captainkyle02
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Collision Center
January 25, 2010

I purchased a Certified Pre-Owned 545i and also purchased the extended warranty from Vista BMW. My car just had the catalytic converter go out, and so I made an appointment with Jay to have it serviced. Ja More

by MaximumBob52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jay Gelfand
December 29, 2009

4 weeks and no cancelled note & sales contract.(done as backup to my check, in case check did not clear.. it cleared.) No second key as promised,.. paperwork took so long only left me only 7 working days ( More

by fblock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt passanese Sales; mark cohen; Customer service mgr
December 20, 2009

Simply avoid by all cost. I wanted to test drive a CPO 328i but the car was not on the top of my list. After I said, thank you and I will give you a call if I'm interested, Mr. DeBlasio would not accept More

by cubus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert DeBlasio
December 05, 2009

I made an appointment to get my windshield replaced. I was told it would take about an hour. They "lost" my appoinment, and I have waited 45 minutes for someone to help me. Chris said he would be with me More

by Melaniebroemsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris in collision center
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