BMW and Mazda of Crystal Lake
Crystal Lake, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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An Outstanding Experience at Anderson Motor Co - 2020 BMW X3 I recently had the pleasure of purchasing a BMW X3 from Anderson Motor Co./ BMW in Crystal Lake, IL, and I couldn't be more thrilled with the e X3 I recently had the pleasure of purchasing a BMW X3 from Anderson Motor Co./ BMW in Crystal Lake, IL, and I couldn't be more thrilled with the exceptional service, attention to detail, and the stress-free buying process, especially considering I'm from out of state. Living miles away, I was a bit anxious about finding the perfect car, one that had all the features I desired, without being able to see it in person. However, 'Sales-genius' Kendrick quickly alleviated any concerns I had. Kendrick was not only extremely helpful but also friendly, outgoing, and incredibly knowledgeable about the SUV. What truly stood out was Kendrick's responsiveness. He answered all of my questions promptly and thoroughly, providing peace of mind during the remote buying process. Kendrick's dedication to ensuring I had all the information I needed made the entire experience seamless. At the time of purchase, Anderson Motor Co. added many little touches that made a huge difference. The car was not only washed and detailed to perfection, but they went above and beyond by having a BMW expert spend time with me, going over numerous features. They even made the thoughtful gesture of taking a photo of me in front of the car, adorned with a big red bow on the hood! In addition to the outstanding service, the BMW X3 itself represents great value. The sales fees were extremely competitive, and there was absolutely no sales pressure throughout the entire process. The attention to detail from Anderson Motor Co., coupled with the features of the BMW X3, exceeded my expectations. In conclusion, I highly recommend Anderson Motors Co. for anyone looking to purchase a vehicle, especially if you're from out of state. Kendrick and the team went above and beyond to make my car-buying experience exceptional. Thank you, Anderson Team, for the outstanding service, competitive pricing, and the joy of driving my new BMW X3! More
Excellent Service By Everyone. I felt welcomed and taken care of. I would recommend Mazda Dealership Of Crystal lake for your choice of car I felt welcomed and taken care of. I would recommend Mazda Dealership Of Crystal lake for your choice of car More
Amazing service and Michelle was absolutely wonderful to work with. Would definitely recommend your dealership. work with. Would definitely recommend your dealership. More
It was a wonderful experience at the dealership. Everyone was CRYSTAL clear in explaining all the details from the car, features and financials! Kenderick went above and beyond to care of our questi Everyone was CRYSTAL clear in explaining all the details from the car, features and financials! Kenderick went above and beyond to care of our questions and needs! Team sat through very late to get all paperwork done! Highly recommended!!! More
After shopping around extensively, we found our new car at Mazda of Crystal Lake. Couldn’t be more pleased with the overall experience there! Ask for Kenderick Moore, you’ll be glad you did 😊 at Mazda of Crystal Lake. Couldn’t be more pleased with the overall experience there! Ask for Kenderick Moore, you’ll be glad you did 😊 More
Purchased a Certified Pre Owned BMW. For a month I was contacting the sales department to get a copy of the CPO inspection report which wasn't in my paperwork and was completely ignored. For a month I was contacting the sales department to get a copy of the CPO inspection report which wasn't in my paperwork and was completely ignored. I finally drove down there and Kayla from the Mazda side jumped into action and dug through their records and found the report. She should be the manager! More
They were great. They're working hard to get a titling issue resolved. Also, the car is great. They're working hard to get a titling issue resolved. Also, the car is great. More
Walked into dealership with a great mindset of test driving a Certified BMW was greeted warmly by Michelle. After test drive we determined that we wanted a bit more but wasn't sure, then got introduced driving a Certified BMW was greeted warmly by Michelle. After test drive we determined that we wanted a bit more but wasn't sure, then got introduced to Heather and they pulled up a new 24 X3! My heart and eyes said OMG, really........ Needless to say after 1-1/2 hours a decision on everything was determined. This is our car! Thank you for your knowledge, experience and professionalism. First time BMW owners left happy! More
Michelle Cavano is the smart savvy aggressive yet not pushy sales person that gets you and knows how to uncover your need. Just go see for yourself you will not be disappointed pushy sales person that gets you and knows how to uncover your need. Just go see for yourself you will not be disappointed More
Michelle was great to work with and I love my new X7! Anderson is our favorite dealership. Thank you! Anderson is our favorite dealership. Thank you! More