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BMW and Mazda of Crystal Lake

Crystal Lake, IL

4.9
474 Reviews
For nearly 30 years, we've been a family-owned and operated business – and it shows. Whether you work with our sales, service, or financial teams, you will experience unrivaled customer service every step of the way. Why? Because we strive for every customer to leave our dealership satisfied. We offer free car-washes for as long as you own your vehicle, pick up and delivery service and a free shuttle. We understand that the customer is our first priority and motivator. Every day we strive to make auto easy for you! When you visit us, you’re sure to find what you’re looking for. In addition to our award-winning service department, our dealership offers a wide array of new, pre-owned, and certified pre-owned vehicle. We do our best to make sure you find the perfect fit.
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360 S Illinois Rte 31

Crystal Lake, IL

60014

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Showing 474 reviews

June 28, 2022

Very welcoming from walking in to stopping in with basic questions. Everyone is extremely friendly and a pleasure to speak with. More

by allison q
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Heather Liautaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Brzozowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schwarz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Krisky
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2022

Dominic was great to work with. He made the entire buying process as simple and enjoyable. He was extremely professional and dedicated. He even came in on his day off for the deliv More

by JF
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Schwarz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Krisky
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2022

This is my second BMW from Anderson BMW and both transactions have been great. Very helpful and knowledgeable about the vehicles More

by Manderson27
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Canova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schwarz
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2022

One of the best sales reps I have worked with. Goes the extra mile and is very knowledgeable in his area of expertise. More

by Bgl341
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Heather Liautaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Brzozowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Sidorowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schwarz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Stovall
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2022

Very fair pricing. Extremely friendly. No pressure tactics. Ralph explained every aspect of their decision making on the price of the car and our trade in. He even show More

by ramsbys
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Sidorowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2022

Very attentive and friendly staff. Ralph was knowledgeable, friendly and a pleasure to be around. Treated my family well and helped us find perfect vehicle More

by Rkwerner.1969
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dale Schuring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Brzozowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Sidorowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schwarz
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2022

James was fantastic! He made the whole process of buying a pre certified BMW a pleasure. He was responsive and helpful throughout. More

by Jrgroff
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
James Orton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schwarz
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2022

Great team at BMW of Crystal Lake. Especially today where finding a new car of your choosing can be challenging, they worked with me and found the car of my dreams. I would recommend t More

by Feetfam6
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Canova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schwarz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Stovall
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2022

We are highly satisfied with Dom’s professionalism and knowledge. He was very polite and helpful. The process was short enough and maybe that was the first dealership place where we did not spent unreason More

by Vanya88_va
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Krisky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Vanya88_va responded

Thank you

June 07, 2022

I appreciated the dealership’s responsiveness and ability to work quickly and seamlessly through the process with me. More

by turnerf
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Krisky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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