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BMW of Catonsville - Service Center

Baltimore, MD

4.7
410 Reviews

410 Reviews of BMW of Catonsville - Service Center

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November 18, 2021

Amazing service in and out fast and personal ..great time .my best dealership experience.great More

by Gencoupe345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2021

Best BME customer service department in the business and best service manager Keon Tobin and staff More

by DC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Cuesta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keon Tobin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2021 -

BMW of Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 29, 2021

Awesome service I love my service advisor I will keep coming here for service and all my car needs. More

by Kwami
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2021 -

BMW of Catonsville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 29, 2021

Best BMW customer service department in the business and best service manager Keon Tobin and staff More

by DC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Cuesta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keon Tobin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2021 -

BMW of Catonsville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 30, 2021

The best dynamic duo that is in BMW! Brittany Hill and Neil Taylor are the best to work with. When one is busy the other steps in and helps assist with no issues or questions asked. Always very profession More

by Kazzmen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

BMW of Catonsville responded

Hi Kazzmen, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

September 30, 2021

Brittany,my service rep is such a fantastic representative and goes above and beyond to make any appointment fantastic! More

by Mking0701
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

BMW of Catonsville responded

Hi, thanks for the positive star rating! Is there anything that stood out about your experience we can share with our Team? We hope to see you again!

August 31, 2021

Brittany Hill is awesome! She’s the best !!! Always in a great mood and makes sure to get the job done in a great amount of time. More

by Kazzmen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

BMW of Catonsville responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!

August 31, 2021

Brittany Hill is one of the Best hands down she’s always so polite and she gets the job done every time I always look forward to working with Brittany More

by dlnelson83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

BMW of Catonsville responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!

August 31, 2021

Keon Tobin is the best service rep I could imagine. He always takes time to answer all of my questions and he is super patient with me to ensure I’m educated about any issues. Moreover he is honest and re More

by Jeremy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keon Tobin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

BMW of Catonsville responded

Hi Jeremy, we're happy you found our staff to be so supportive during your experience here at BMW of Catonsville. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 12, 2021

I am coming to the dealership since 2017. Jamie is fantastic overall; She went above and beyond on nearly every occasion to make us comfortable and welcomed. Emotional branding is the biggest marketin More

by Areej Khan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Brenneman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

BMW of Catonsville responded

Hello Areej, we're so glad that we were able to go above and beyond your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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