BMW of Catonsville - Service Center

Keon's beyond great--courteous, profession, & super competent. He's always helpful and looking out for my family and I. competent. He's always helpful and looking out for my family and I. More

Keon is such a pleasure to work with as always the level of professionalism, and his expertise is unmatched . He is very knowledgeable and kept in touch with me through out the whole process. My loaner wa of professionalism, and his expertise is unmatched . He is very knowledgeable and kept in touch with me through out the whole process. My loaner was waiting for me which made it smooth and stress-free. Thank you !! More

Excellent and consistent service across departments. Service has been great. Many thanks to Jaime B. for always making the process so easy. Service has been great. Many thanks to Jaime B. for always making the process so easy. More

It’s always a pleasure getting service done at BMW! I love love the service and the staff. They’re welcoming and oh so helpful ! I love love the service and the staff. They’re welcoming and oh so helpful ! More

Keon is my absolute Go-To service adviser in the DMV region! He is extremely knowledgeable and friendly and makes the whole service experience a truly amazing one! couldn't be happier getting my 2 cars region! He is extremely knowledgeable and friendly and makes the whole service experience a truly amazing one! couldn't be happier getting my 2 cars serviced there with him! He gets a full 5 star rating imo! More

Keon is always the top-quality service representative of the BMW Service Dept. Would recommend working with him to anyone else needing service. Keith the BMW Service Dept. Would recommend working with him to anyone else needing service. Keith More

Tremendous customer service by Keon Tobin! He’s the go to guy at BMW of Catonsville! Highly recommend! He’s the go to guy at BMW of Catonsville! Highly recommend! More

Amazing service and fast and never any issues with my car after service.highly recommend this dealership and there crew !! after service.highly recommend this dealership and there crew !! More

Great energy from the staff & service department, definitely will recommend to my family & friends for servicing their vehicles. definitely will recommend to my family & friends for servicing their vehicles. More

Always a pleasure working with the service department there at BMW of Catonsville! Wait times are reasonable and quick, and if going to be longer than expected usually a loaner vehicle is offered. I had there at BMW of Catonsville! Wait times are reasonable and quick, and if going to be longer than expected usually a loaner vehicle is offered. I had an unexpected leak in my tire and Keon was able to accommodate me as a drop-in/walk-in on the fly. Thank you tire warranty (also handled by Mr. Tobin) For an added bonus, I had a scheduled routine service appointment for that Monday and Keon was able to get it done that same day (Saturday); 2 birds, 1 stone! Well, really 3 birds (I got the spark plugs replaced as well all covered under extended service plan) and didn’t have to spend a whole day at the dealership. Definitely a better service experience than I can say from other dealer handled experiences! More