BMW of Dallas - Service Center

Fernando is amazing and keeps me updated! Great communication between him , he knows what he is doing ! Great communication between him , he knows what he is doing ! More

This was my second time at this dealership and I was again amazed by the service. Tyler was a wonderful service agent: he guided me through my service options and made sure I was comfortable and had eve again amazed by the service. Tyler was a wonderful service agent: he guided me through my service options and made sure I was comfortable and had everything taken care of before I left the dealer. I will definitely be coming back to this dealership! More

Wonderful service experience from start to finish. They had a loaner car waiting for me on arrival. Service was performed quickly. My car was waged and ready at checkout. Vincent Hudson runs an excep They had a loaner car waiting for me on arrival. Service was performed quickly. My car was waged and ready at checkout. Vincent Hudson runs an exceptional service department. More

BMW of Dallas Service Department provided professional personable and proficient analysis and execution of the service my vehicle needed. Andrew, my service manager was knowledgeable and able to explain m personable and proficient analysis and execution of the service my vehicle needed. Andrew, my service manager was knowledgeable and able to explain my car’s problems in terms I could understand. More

Quick response time and very friendly! They are wonderful! Fernando even stayed a few minutes late to change the battery in my key for me. They are wonderful! Fernando even stayed a few minutes late to change the battery in my key for me. More

I would like to thank BMW or Dallas for the great customer service provided by Severo Lopez. I was treated with excellent appreciation from beginning to end.. Keep up the good work… customer service provided by Severo Lopez. I was treated with excellent appreciation from beginning to end.. Keep up the good work… More

Our service advisor is professional and knowledgeable in helping us with our BMW X5 service needs. Highly recommend BMW of Dallas for service needs. helping us with our BMW X5 service needs. Highly recommend BMW of Dallas for service needs. More

Excellent service. Can’t say enough for the fine work done by Francisco Torres. He’s very engaging, highly responsive to all questions - definitely customer centric. Hi Can’t say enough for the fine work done by Francisco Torres. He’s very engaging, highly responsive to all questions - definitely customer centric. Highest rating!! More

The service was completed as expected. Even though it took a bit longer than expected, I received clear communication from Fernando and the addition of the loaner vehicle made for a great Even though it took a bit longer than expected, I received clear communication from Fernando and the addition of the loaner vehicle made for a great experience. More

My service adviser Mr Saad dean has a good personality and his working style is good and he is so helping. and his working style is good and he is so helping. More