BMW of Darien

Best car leasing experience ever! Given the Covid restrictions, efforts for customer safety were followed and appreciated. Excellent communication throughout the process thanks to Sebastian Mortenso restrictions, efforts for customer safety were followed and appreciated. Excellent communication throughout the process thanks to Sebastian Mortenson! More

Car Buying experience Susan and I have purchased a few cars in the past, BMW of Darien was by far the most comfortable experience that we have ever had. Claus Hattasch was Susan and I have purchased a few cars in the past, BMW of Darien was by far the most comfortable experience that we have ever had. Claus Hattasch was very informative , Answered all our questions , No surprises at time of delivery. We would highly recommend dealing with this dealer and if you can request Claus. Anderson has the right personality for his position and he will also makes things comfortable. Paul Yavis More

No follow up. I had to initiate the call for next steps. Was told the car hadn’t come in when it had actually gotten to the dealer several days earlier. Very disappointed with level of service from my sa Was told the car hadn’t come in when it had actually gotten to the dealer several days earlier. Very disappointed with level of service from my salesman Had always had much better More

Even during the Wuhan virus this dealer came through. I dealt directly with salesman Claus Hattasch which made the whole buying experience a pleasure. He was low pressure yet answered all of my questions I dealt directly with salesman Claus Hattasch which made the whole buying experience a pleasure. He was low pressure yet answered all of my questions and went the extra mile during these troubling times. Even though I live in NY, I found him to be very accommodating to the point where he delivered the car to me in NY. I would highly recommend him and his dealership. More

Such a pleasure to buy with BMW of Darien! The whole process was seamless from start to finish. We drove from New York City to test drive the car on a Wednesday and were able to drive it off the lot tha process was seamless from start to finish. We drove from New York City to test drive the car on a Wednesday and were able to drive it off the lot that same Friday. Thoroughly enjoyed every minute buying our very first car through BMW of Darien! Thanks BMW, Yussef, and Anderson for all your help in the process! More

Great experience under trying circumstances Sebastian was patient and knowledgeable - great car at a great price. The circumstances were sub-optimal given CT's lockdown, but Sebastian made it w Sebastian was patient and knowledgeable - great car at a great price. The circumstances were sub-optimal given CT's lockdown, but Sebastian made it work - phone, text, email - plus, he was working short-staffed, so it wasn't as if I was the only customer he provided great service to. More

The service staff was ready when I arrived for my appointment. The deal has created a Covid 19 safe environment. The service was completed as promised. appointment. The deal has created a Covid 19 safe environment. The service was completed as promised. More

Very smooth process. Well organized in these trying times. Steve was helpful with digital negotiation and helping us understand the features of the car. Overall a very good buying experience. times. Steve was helpful with digital negotiation and helping us understand the features of the car. Overall a very good buying experience. More

You cannot get better service from BMW Darien and Steve Kozlowski. Steve is professional and courteous. It is our 3rd car with this dealership and Steve. Kozlowski. Steve is professional and courteous. It is our 3rd car with this dealership and Steve. More

I found the dealership to be well organized and efficient in delivering our new X3, above all they were courteous and helpful. The staff had excellent product knowledge. in delivering our new X3, above all they were courteous and helpful. The staff had excellent product knowledge. More