Can't say enough good things about the sales and service staff! I've been to several other dealerships before I finally found my BMW home. Everyone here makes you feel valued and appreciated. I recommend a visit if you're looking for the best customer experience BMW can offer. Ask for Derek, he will take good care of you!
Excellent over-all experience. Would purchase from this dealership again. Purchased from out of state and had no difficulties; great customer service, fair price, no pressure sales and follow-up after purchase.
I was fortunate to work with Solomon Thorpe and Shawn Decker. Best auto purchase in my experience. Solomon is very knowledgeable and professional. After driving six hours to get to the dealership I was very pleased that Solomon was ready for me as promised - the car was parked right out front and the paperwork was ready for me to sign. Shawn is also very professional and eager to answer my questions on the financing and details. I really appreciated his knowledge and experience and how efficiently we went through the process. Can't recommend BMW of Des Moines highly enough!
"Tony, Derick and Shawn are awesome to work with at BMW DSM"
I have purchased several BMW's over the years with Tony Kapsch at BMW of Des Moines. This was the best yet and they consider how valuable my time is and manage that. Don't hesitate to consider buying from BMW of DSM. If you do, look Tony up to take care of you!