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BMW of Escondido
Escondido, CA
368 Reviews
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Showing 368 reviews
March 27, 2018
Outstanding service team Great service ! Good customer service and reliable service center. Attaboy to my service advisor Michael . Their service foreman Ralf and Mario along Great service ! Good customer service and reliable service center. Attaboy to my service advisor Michael . Their service foreman Ralf and Mario along with service mech Kevin Coon their the best of the best mech at Bmw of Escondido . I am very much satisfied with their service provided on my 2005 330i ZHP . Highly recommended service station to all. Thank you to all of you. More
by Randy
Employees Worked With
Michael, Ralf, Mario, Kevin , Harris ,
Helpful March 26, 2018
Good experience Frank Garcia is a very good salesperson. When we first met, he had only been a few days on the job, and so wasn't entirely up to speed on the product Frank Garcia is a very good salesperson. When we first met, he had only been a few days on the job, and so wasn't entirely up to speed on the product line, but when I took delivery of my vehicle he was on top of his game. I have no complaints with either Mr Garcia or BMW of Escondido -- this was my first time dealing with Mr Garcia but it's my third car from BMW of Escondido and I'm a happy owner. I've dealt with sales, service, and (oops!) the body shop and they're all professional and top of the line. More
by 230i
Employees Worked With
Frank Garcia
March 26, 2018
Excellent Buying Experience My husband and I just purchased our new 530i through Frank, and he was amazing! He worked with me via email before we ever went into the dealership w My husband and I just purchased our new 530i through Frank, and he was amazing! He worked with me via email before we ever went into the dealership which helped make the actual transaction at the dealership very smooth, easy and fast. Frank was personable, professional, acomodating and a true pleasure to work with. I would highly recommend Frank, and the entire BMW ESCONDIDO Team, for your next BMW purchase. More
by Linda0829
Employees Worked With
Frank Garcia
March 25, 2018
Engine oil leak I was told by the technician that I have two leaks coming from the filter housing assembly and to the valve cover. And it cost me almost a thousand to I was told by the technician that I have two leaks coming from the filter housing assembly and to the valve cover. And it cost me almost a thousand to fix it. The next day I picked up my car and was told the leaks was fixed but the next morning I saw two oil drips on the deck of my garage. So I called the service department and got an appointment and took the car. I was told it’s only residual oil and they cleaned it real good and was told that the engine was kept running for two hours when they replaced the gasket on those two places that’s leaking and found no leaks. Took the car home again. Next morning there’s drips again on the deck of my garage so I called them again and took the car back. This time I was told that I have another leaks in the oil pan and I was told I will be given a discount if I decided to get it fix for driving back and forth so many times. I told Harry why do I have to pay when I paid already to fix the leaks which you haven’t done yet. I was told it is another leaks and not found the first time they look at it. So if not this one it’s that one, then if there’s a leak again it’s that one. Is this a guessing game to make money of the customer. So I decided just to take my car with out getting the leak fix. More
by Jet mech
Employees Worked With
Harry Fecher or Larry Fecher
March 25, 2018
Great Buying Experience Frank was very accommodating and professional. We were extremely happy with our experience working with him and would highly recommend him and BMW of Frank was very accommodating and professional. We were extremely happy with our experience working with him and would highly recommend him and BMW of Escondido.. More
by bmw4ever
Employees Worked With
Kim Lovett, Mario Gomes, Frank Garcia
March 24, 2018
We had a awesome time buying our new car. Our experience buying our new car was the best time we have ever had. Every one at the dealership was very professional and nice. I would definitely Our experience buying our new car was the best time we have ever had. Every one at the dealership was very professional and nice. I would definitely return and buy another BMW. More
by Roberthelms1
Employees Worked With
Frank Garcia
March 23, 2018
Oil leak I have an oil leak in my 2009 bmw 328i and I received a flier that Escondido service has free clinic so I made an appointment and took the car. I was I have an oil leak in my 2009 bmw 328i and I received a flier that Escondido service has free clinic so I made an appointment and took the car. I was told that I have two leaks coming from the oil housing gasket and valve cover gasket, which cost me $957.84. But the next day after I took my car home I saw some drops of oil on the deck of my garage. So I called the service andd let them know that leaks still exist and make an appointment. I was told this time that the leaks is residual and this time it was clean real good (but not the first time). Huh! After a week I saw some drops of oil again on the deck of my garage, so I called them again and got an appointment the next day. This time I was told that the leaks is coming from the oil pan gasket and they are charging me again and asked them why, for they did not fixed my concern when I took the car the first time. I was told it is different leaks and they fixed the top first. This the words coming from Harris Fecher. So I told him I’ll not let them fix it and to put the car back and drove home. I never learned with this service department. When my car have free oil change for 4 years warranty, there is one time that I took the car to them and the next morning a big paddle of oil all over my garage deck Got my car towed back to the service department and was told that a pinched gasket causes the leaks. It cause me half day to clean my garage. And now here again if not this one, it’s that one and it will cost you. More
by Jet mech
Employees Worked With
Harris Fecher
March 17, 2018
Excellent Buying Experience Frank was very friendly, accommodating and professional and made sure we had everything we needed. BMW of Escondido is a beautiful dealership and eve Frank was very friendly, accommodating and professional and made sure we had everything we needed. BMW of Escondido is a beautiful dealership and every employee we encountered was friendly and helpful. More
by remy1234
Employees Worked With
Frank Garcia
March 12, 2018
Best Car Buying Experiece Ever! My husband and I just purchased a new BMW at BMW of Escondido. Our Sales Advisor, Vinnie Robotti, was the nicest, most respectful auto sales person we My husband and I just purchased a new BMW at BMW of Escondido. Our Sales Advisor, Vinnie Robotti, was the nicest, most respectful auto sales person we have ever worked with, and we have bought 15 cars in the past, including four other BMWs. Buying a car this time was actually a pleasant experience. Vinnie is wonderful. Mario Gomes, the Sales Manager, and Kim Lovett, our finance person, were also very pleasant and a joy to work with. Before purchasing your next auto you should check out Vinnie Robotti at BMW of Escondido, we are very glad we went there. Thank you, Vinnie! More
by Sarah Pete
Employees Worked With
Kim Lovett, Mario Gomes, Vincent Robotti
March 10, 2018
Your car is in great hands When it comes down to having my BMW serviced or looked at for any reason, BMW of Escondido is the place I’m trusting for 7 years now. Mike is always a When it comes down to having my BMW serviced or looked at for any reason, BMW of Escondido is the place I’m trusting for 7 years now. Mike is always an excellent service advisor - knowledgeable, very helpful and friendly. More
by miccct
Employees Worked With
MIchael Duplessis
