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BMW of Freehold
Freehold, NJ
1,826 Reviews
Welcome to BMW of Freehold
Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1977 to over 31 in 2007. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!"
Thanks for visiting DCHAuto.com.
Shau-wai Lam
Chairman
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,826 reviews
August 29, 2018
Very satisfied Anthony C. did an excellent job in showing us the car and in describing all the features. He was thorough and professional in every way. Anthony C. did an excellent job in showing us the car and in describing all the features. He was thorough and professional in every way. More
by BMW123
Employees Worked With
Anthony Cerillo, Robert Sullivan
Helpful August 13, 2018
Quick, easy, painless, and customer oriented I came in to get my 2011 328i xdrive serviced. It was quick and painless and most importantly; Tony Sciacca took the time to know what’s going on with I came in to get my 2011 328i xdrive serviced. It was quick and painless and most importantly; Tony Sciacca took the time to know what’s going on with my car and explain to me what I need done to my car and what I need to do in the future so I can start saving up. Great place and definitely will be back. P.S: I live right behind Princeton BMW but I drive about 45 mins to get to Freehold BMW because unlike Princeton, there is no games, up sell, and there is no xxxxxxxx that comes when you try to get your car serviced! More
by Abdul
Employees Worked With
August 09, 2018
Exceptional Experience Must Read Nick Lichaa Nick was very professional, honest and transparent. Made our buying experience a smooth transition. Great personality. Answered all concerns. Not push Nick was very professional, honest and transparent. Made our buying experience a smooth transition. Great personality. Answered all concerns. Not pushy at all. 1st Class. More
by Kmoore
July 28, 2018
Rating for client advisor Recently I bought 2015 BMW 650ixdrive grand coupe,the client advisor Chris Fash performance is very professional I never experienced like this sale pe Recently I bought 2015 BMW 650ixdrive grand coupe,the client advisor Chris Fash performance is very professional I never experienced like this sale person in dealership. He’s a true asset for DCH Auto group. I’ll recommend al my friends and family who interest in BMW. More
by Chubmw
Employees Worked With
Chris Fash
July 16, 2018
Great service Superior service 1st Class treatment Allen Gin is a gentleman who goes above & beyond to provide awesome service The young men who work in servic Superior service 1st Class treatment Allen Gin is a gentleman who goes above & beyond to provide awesome service The young men who work in service are very polite & efficient The “tire expert is always so friendly & kind Fernando is a genius More
by Lola1025
Employees Worked With
Angela in the cashier area is the kindest, warmest most sincere young lady you could wish to meet!, Orville Bynoe, Allen Gin
July 06, 2018
One word EXCELLENT!!! My salesperson, Richard Henriquez was a pleasure to deal with. He knew his product, got us the car we wanted and an all round gentlemen to deal with My salesperson, Richard Henriquez was a pleasure to deal with. He knew his product, got us the car we wanted and an all round gentlemen to deal with. More
by darguy1945
June 28, 2018
New car purchase I visited Freehokd bmw this past Saturday At that timeI was introduced to Kyle Gries. He was professional, courteous and very helpful putting me in m I visited Freehokd bmw this past Saturday At that timeI was introduced to Kyle Gries. He was professional, courteous and very helpful putting me in my dream car . I would highly recommend Kyle and this dealership to fill all your auto needs. More
by Elipper76
Employees Worked With
Kyle Gries
June 27, 2018
Kyle is great! I would definitely recommend Kyle, he is professional and extremely knowledgeable. Kyle was patient will all my questions and helped to make the best I would definitely recommend Kyle, he is professional and extremely knowledgeable. Kyle was patient will all my questions and helped to make the best deal possible More
by Ahcometipiace
June 23, 2018
Excellent service and communications Excellent service byBMW assist. Road service. Towing and by the dealership Was able to get timely service and arrangements to pickup the car in gr Excellent service byBMW assist. Road service. Towing and by the dealership Was able to get timely service and arrangements to pickup the car in great condition More
by Satya
Employees Worked With
June 22, 2018
2007 Z4 Service Tony was honest and thorough. He kept you informed throughout. Explained what was needed to correct the issue and labor involved. Issue was diagnose Tony was honest and thorough. He kept you informed throughout. Explained what was needed to correct the issue and labor involved. Issue was diagnosed and corrected. More
by Jvp2838
Employees Worked With
