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BMW of Freehold - Service Center

4.6

120 Lifetime Service Reviews

4225 US Hwy 9, Freehold, New Jersey 07728

120 Reviews of BMW of Freehold - Service Center

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October 30, 2018

"Very honest, professional and courteous at Freehold BMW!"

- jamesr

I have never had an uncomfortable experience or felt pressured in any way, Robert Gamble was very honest and professional! I would highly recommend buying a car at BMW of Freehold!

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Recommend Dealer
Yes
Employees Worked With
Robert Gamble
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 31, 2018 -

BMW of Freehold responded

Thank you so much for this great review and your kind words about Robert! We are so glad that you enjoyed your experience at our dealership.

October 14, 2018

"Service"

- Chubmw

I brought service for my 650i Grand Coupe to Greg. He’s a true asset to DCH Group. I dealt with other auto groups like Penske and Ray Catena, but the experience that I received from Greg is extraordinary. I’ll refer my family and friends to BMW of Freehold.

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Recommend Dealer
Yes
Employees Worked With
Gregory Itkin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : M Ried
Oct 15, 2018 -

BMW of Freehold responded

Thank you for the 5-star review and kind words about Greg. We will make sure to pass them along. We hope to work with you again in the future.

October 04, 2018

"Quick service "

- gvosei

They get you in and out and have great management that will work with you. I had a issue with my car and frank was a great pleasure to deal with.

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Recommend Dealer
Yes
Employees Worked With
Frank Ghusson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 08, 2018 -

BMW of Freehold responded

Thank you for the positive feedback about your time at DCH BMW of Freehold!

October 02, 2018

"Honesty and Integrity only from Freehold BMW Service"

- richjakubowski64

Justine is my Service Advisor, I brought my sons car in for a ABS issue. She informed me that the Work done to my son's car from another Dealer was incorrect. They put the wrong Size rim on my sons car and did not check their work . WOW it caused a bunch of issues avoidable. Justine and her crew informed me of the issue and I now had to bring the car back to the original fixing dealer to make the repairs correct now. This is why I only trust Freehold BMW with all my repairs they are the best and most honesty group of people I ever dealt with. I used the other dealer because it was the closest after hitting a pothole on rt 18. Never again!!!

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Recommend Dealer
Yes
Employees Worked With
Justine Ammiano
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Frank Ghusson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 03, 2018 -

BMW of Freehold responded

Thank you for the fantastic review! We are thrilled to hear that Justine treated you to top-notch service! We appreciate the kind words and hope to keep your loyalty for many years to come.

September 16, 2018

"Great Service Advisor Justine "

- freddyg

Justin is extremely professional and knowledgeable. She also communicates with me about necessary repairs. She has been my service advisor for years and I go out of my way just to deal with her.

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Recommend Dealer
Yes
Employees Worked With
Justine Ammiano
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 19, 2018 -

BMW of Freehold responded

Thank you for your wonderful review. We could not be happier than to hear about your great experience with Justin!

September 08, 2018

"Service"

- Foremike

Taken in a timely manner and treated with friendly attitude. Tony is especially helpful when I drove in. Was kept informed by Alan, my service rep and the documentation of the service performed was immediately received via email.

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Recommend Dealer
Yes
Employees Worked With
Allen Gin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Debbie Hanat
Sep 10, 2018 -

BMW of Freehold responded

Thanks for the great review! We are so happy our team was able to make your experience great.

September 07, 2018

"Laudi Arnaldi - Great Customer Service"

- Bmwowner

Laudi Aranldi at BMW of Freehold just called me and resolved all my issues. His customer service is Excellent and I'm looking forward to working with him and his team moving forward! .

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Recommend Dealer
Yes
Employees Worked With
Laude Arnaldi
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 13, 2018

"Quick, easy, painless, and customer oriented "

- Abdul

I came in to get my 2011 328i xdrive serviced. It was quick and painless and most importantly; Tony Sciacca took the time to know what’s going on with my car and explain to me what I need done to my car and what I need to do in the future so I can start saving up. Great place and definitely will be back. P.S: I live right behind Princeton BMW but I drive about 45 mins to get to Freehold BMW because unlike Princeton, there is no games, up sell, and there is no xxxxxxxx that comes when you try to get your car serviced!

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Recommend Dealer
Yes
Employees Worked With
Anthony Sciacca
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 14, 2018 -

BMW of Freehold responded

Abdul, we are grateful for this wonderful review and your kind words about Tony! It was our pleasure to provide you with top-notch service, and we appreciate your recommendation!

July 16, 2018

"Great service "

- Lola1025

Superior service 1st Class treatment Allen Gin is a gentleman who goes above & beyond to provide awesome service The young men who work in service are very polite & efficient The “tire expert is always so friendly & kind Fernando is a genius

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Recommend Dealer
Yes
Employees Worked With
Orville Bynoe
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Allen Gin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Angela in the cashier area is the kindest, warmest most sincere young lady you could wish to meet!
Jul 18, 2018 -

BMW of Freehold responded

Lola, thank you for the 5-star review! We're so glad you enjoyed your service visit with Allen and the rest of our team!

June 23, 2018

"Excellent service and communications "

- Satya

Excellent service byBMW assist. Road service. Towing and by the dealership Was able to get timely service and arrangements to pickup the car in great condition

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Recommend Dealer
Yes
Employees Worked With
Frank Ghusson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jun 25, 2018 -

BMW of Freehold responded

Thank you for the 5-star review!

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