Bought a used CPO BMW with 24K. Vehicle has been brought to the shop 4 times for the same repair. After numerous attempts to fix the problem I asked to trade vehicle in. Vehicle bought for $25000 and not even 3000 miles later they will take it in on trade for 16. After last attempted fix I also had an estimate for repairs needed.. $1958. ?!?! Caution written in yellow. I put 3000 miles on vehicle. Spoke to numerous BMW individuals who were helpful. Sent pictures but I will now send pictures while moving so he can see the RPM's and speed are not at a stand still. After being told the dashboard lights that come on are normal, i decided i needed a second opinion. It was confirmed that no these lights should not intermittently come on and off while driving the car. The tech pulled up a bulletin that stated there has been problems with the IBS sensor, a recall for the positive cable, a reprogramming thats needed, and also the alternator has been known to affect the charging system.
I called and spoke to the sales manager to explain this. As an individual who is given this title you would expect him to have a positive attitude and not act like he is untouchable. He was loud, belligerent, basically laughed, and told me to bring it back to them. Completely disrespectful! I'm beyond disappointed and as a sales manager absolutely no way to speak to a customer especially for representing another persons business! I asked why I should bring it back to them when the vehicle was purchased off of you. He told me there was nothing he could do. He tried to take the car in on a trade and I wasn't happy. If the car wasn't having these issues from the get go I wouldn't be trading it in. No I'm not going to loose 9 thousand dollars because a vehicle is having an ongoing issue.