BMW of Morristown
Morristown, NJ
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265 Reviews of BMW of Morristown
I had been researching pre-owned BMW 328 convertibles for a while and, after spotting a potential vehicle at BMW of Morristown, my wife and I made the trek from Edgewater to this dealership. This was my firs a while and, after spotting a potential vehicle at BMW of Morristown, my wife and I made the trek from Edgewater to this dealership. This was my first upcoming BMW car purchase and was prepared to view many such vehicles in the week's to come but somehow fate drew us to this particular dealership. First impressions when arriving was that it was a well run enterprise with all the different vehicles, used and new, on display. Cafe and showrooms were neatly laid out and presented. We had no appointment nor did we expect to begin any serious negotiations - just to merely check out the car in question. We asked the reception lady for help in requesting an associate to show us the car. She called Fabian Rendon for us. Initially, before I met Fabian, I was apprehensive about meeting some pushy seasoned veteran salesman who would rub me the wrong way with his slick 'dealer double talk'. I was pleasantly surprised with Fabian, young guy in his thirties, who was quite down-to-earth and comfortably easy to deal with. Enthusiastic and helpful, he allowed me to test drive the car with no come-ons or conversation domination tactics. He seemed genuinely eager to be of helpful service. He took his time in carefully explaining all the intricacies of the 328 convertible, He even gently persuaded me to take it out with the top down and get a feel for the car. After deciding to purchase the car, the back-and-forth negotiations were cordial and I felt like I was dealing with a polite professional in Fabian. He was for the deal to be a win/win for both parties. His supervisor and finance manager, Miguel, also treated the entire negotiation process with respect and professionalism and in no time did I feel condescended or patronized - it was refreshing. Overall, a good experience. I have read other reviews to do with walk ups and how they were met with Fabian and treated well. Bottom line, if you are new to the dealership as a walk in, you cant go wrong if you ask for Fabian - you will have a stress-free experience. More
Excellent Service. Shaun Hayse is the best car salesman on the East Coast. I would not have purchased a car that day had be not performed such excellent salesmanship and customer service! on the East Coast. I would not have purchased a car that day had be not performed such excellent salesmanship and customer service! More
Michele was great to work with. I have been leasing cars for 10 years now and have never had such a great experience! I would recommend BMW of Morristown to anyone looking for a car. Michele was helpful ev for 10 years now and have never had such a great experience! I would recommend BMW of Morristown to anyone looking for a car. Michele was helpful even after I left the dealership with my car, answering any questions I had. She went above and beyond to satsify my needs. More
I went there on a busy Saturday afternoon and every sales person was with another customer, so I told the receptionist I'll come back later. Shravan over heard the conversation and said he can help me if I g person was with another customer, so I told the receptionist I'll come back later. Shravan over heard the conversation and said he can help me if I give him 2 minutes. I think he was finishing up with some other customers who looked like they'd enjoyed dealing with him so I waited. He came back apologized for the wait and offered his assistance. I truthfully went in only to inquire about the 328xi, but had no intentions of buying one. Shravan took me on a test drive and went over every feature. He was thorough and extremely patient. There was no pressure, he wasn't pushy, and that is what made me decide I'm buying a car from this guy. I got a great deal on the car and drove it home that same day. I recommend anyone looking for a friendly experience to ask for Shravan at BMW of Morristown. More
I called Michele on a friday to get a price on a 2011 328XI sedan.The qoute was so good I did not call another dealer and was driving my new car 3 days later.The whole experience went very smooth and I w 328XI sedan.The qoute was so good I did not call another dealer and was driving my new car 3 days later.The whole experience went very smooth and I was in and out of the dealer in less than 2 hours.Buying a new car has never been this easy.Thank you Michele and to the wonderful staff at Morristown BMW. More
I leased a BMW 3-series from James Kang of BMW of Morristown NJ. James is very helpful, and he goes out of his way to help a customer buy the car that he/ she wants. Morristown NJ. James is very helpful, and he goes out of his way to help a customer buy the car that he/ she wants. More
I have worked with Mike over 7+ years and many different vehicles, for family and friends. He is a true car enthusiast and doesnt pressure you at all. He really makes the experience enjoyable and can tell y vehicles, for family and friends. He is a true car enthusiast and doesnt pressure you at all. He really makes the experience enjoyable and can tell you everything you need to know about your car. If on the rare off chance he doesnt know an answer, he will find the answer for you and get back to you before you even have a chance to think about it. As someone who deals with people in the industry on a very frequest basis, I can attest that there is nobody better at any dealership or any brand than Mike Wendroff. He truly is an asset to Morristown BMW and I recommend him to anyone who is looking for a new BMW. More
Bought 328xi few months ago. They are honest, quick response, easy to work with, great service. As a luxury brand dealership, BMW of Morristown made it even better. Highly recommended! response, easy to work with, great service. As a luxury brand dealership, BMW of Morristown made it even better. Highly recommended! More
Great car (X5)and a buying experience that was second to none. From the initial contact through each step along the process, both Tony and Max delivered exemplary service. Thanks to them, this is my third o none. From the initial contact through each step along the process, both Tony and Max delivered exemplary service. Thanks to them, this is my third of what I expect to be many more BMW's. See you in three years ! More
I thought that Mark and BMW of Morristown went to great lengths to help us get the car that we wanted at the best possible price. I would continue to recommend this dealership in the future. lengths to help us get the car that we wanted at the best possible price. I would continue to recommend this dealership in the future. More