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BMW of North Haven

North Haven, CT

4.5
1,395 Reviews

610 Washington Avenue

North Haven, CT

06473

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Showing 1,395 reviews

October 24, 2023

The service was satisfactory. It would have been helpful if I was ca,led when the service was completed instead of my having to call inquire. I did have a bad battery and t might More

by Formerly Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oraine Graham, Alison Connors
Oct 24, 2023 -

BMW of North Haven responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. The Team at BMW of North Haven

October 17, 2023

Very efficient and helpful staff. Easy in and out. Nice wait area and car done on time. More

by claire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alison Connors
Oct 18, 2023 -

BMW of North Haven responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Team at BMW of North Haven

October 13, 2023

Top of the line service, everyone was extremely nice & helpful. Everything was explained throughly through the entire process and they made sure I was comfortable with every step. Steve & KJ were amazing. More

by maizzydouchette
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Canada & KJ Haddad
Oct 13, 2023 -

BMW of North Haven responded

Thank you for choosing BMW of North Haven. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Team at BMW of North Haven

October 05, 2023

My Service Advisor Donald is knowledgeable and very nice a wonderful person, The Service is Quick and on point , The customer service people behind the counter are very nice but they need some type of shirt More

by Blacfoot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Smith
Oct 06, 2023 -

BMW of North Haven responded

Thanks for sharing your thoughts about your experience with BMW of North Haven. We appreciate your business and hope to see you again soon! The Team at BMW of North Haven

October 01, 2023

I recently purchased a 2017 Ford Explorer from BMW of North Haven and the experience was excellent. I worked with Ronny who was very knowledgeable, professional and straight forward with the sale. Every More

by ojimenez195SPD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronny Torres, Lee Lopez, Crystal Carrano, Yamna Awan
Oct 02, 2023 -

BMW of North Haven responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new Explorer, and don't hesitate to reach out if you need anything else. The Team at BMW of North Haven

September 27, 2023

The salesman, Muhamed and managers, Vincent, and Lee were very responsive and helped me through the process with no pressure only support. For that I am grateful. More

by djw3696
Recommend Dealer
Yes
Employees Worked With
Vincent and Lee, Muhamed Efendic
Sep 28, 2023 -

BMW of North Haven responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Muhamed and our team, and we look forward to working with you again. The Team at BMW of North Haven

September 25, 2023

Best experience I’ve ever had with buying a car! Professional, efficient and very accommodating! More

by dkpjmartin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben in finance was professional and to the point. , Stephanie Mismas
Sep 26, 2023 -

BMW of North Haven responded

Thanks for sharing your thoughts about your experience with BMW of North Haven. We appreciate your business and hope to see you again soon! The Team at BMW of North Haven

September 21, 2023

Service prices are outrageously high and the amount they quote you is not accurate. Surprise! More

by Rromanel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alison Connors
Sep 22, 2023 -

BMW of North Haven responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you wouldn't mind continuing the conversation, please feel free to contact us directly or let us know the best way to contact you and we will reach out. The Team at BMW of North Haven

September 08, 2023

very good service and attention to detail as usual. I am very happy with the services performed. More

by ramesh.k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oraine Graham
Sep 08, 2023 -

BMW of North Haven responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Team at BMW of North Haven

September 06, 2023

Excellent customer service. Chris is a really good person. He helped me to get my car. More

by ramon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Combs
Sep 06, 2023 -

BMW of North Haven responded

Thank you so much for your kind words for Chris, and for taking the time to leave us this wonderful feedback! The Team at BMW of North Haven