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BMW of North Haven

North Haven, CT

4.5
1,395 Reviews

610 Washington Avenue

North Haven, CT

06473

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Showing 1,395 reviews

May 24, 2021

Timely check-in and check-out with dropping off the loaner. Oraine was friendly and kept me updated. Loaner car was available and appreciated as I work and do not have the time to stay and wait for a More

by ROSEYPINKSTAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oraine Graham
May 24, 2021 -

BMW of North Haven responded

Thank you for your very kind review, Rosey. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Oraine here at BMW of North Haven. Please let us know if we can be of any further assistance. We're always happy to help! The Ultimate Experience The Service Team at BMW of North Haven

May 24, 2021

Great service. Pierre was very helpful. Friendly and professional. Totally recommend. If you’re looking for a BMW with top service and support you should go there. More

by Renata
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew , Pierre Fitzenberger
May 24, 2021 -

BMW of North Haven responded

Congratulations on your new BMW, Renata! Thank you for taking the time to leave us this fabulous review! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Pierre met your expectations. Thank you again for choosing BMW of North Haven, we look forward to having you as one of our valued customers for many more years to come! The Ultimate Experience The Team at BMW of North Haven

May 21, 2021

Don Smith was extremely courteous and professional. Made helpful solutions and recommendations to resolve issues I was having with my media screen. He is knowledgeable, informed and very responsive an overa More

by jacqueline.rynn
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don Smith
May 22, 2021 -

BMW of North Haven responded

Thank you, Jacqueline, for your business and this review. We're happy to hear Don was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Ultimate Experience The Service Team at BMW of North Haven

May 21, 2021

Very efficient, pleasant, and organized service experience. Scheduling was easy. Paperwork seamless and loaner was ready and great. Everything done very well and everone was professional and pleasa More

by CARLOS.GRILO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alison Connors, Luis Cubille
May 22, 2021 -

BMW of North Haven responded

Thank you so much, Carlos, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at BMW of North Haven. Please don't hesitate to reach out if you need anything else. The Ultimate Experience The Service Team at BMW of North Haven

May 21, 2021

Luis could not have been any more helpful or knowledgeable. Luis makes it a point to keep us informed regarding the status of the service. It is always a pleasure to have Luis take care of my ca More

by NGRELLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Cubille
May 22, 2021 -

BMW of North Haven responded

Thank you for the kind words for Luis in our service department! We look forward to sharing your compliments with him and the rest of our team, and don't hesitate to let us know if we can be of further assistance. The Ultimate Experience The Service Team at BMW of North Haven

May 20, 2021

BMW just does things right. The only "complaint" was I had to wait about 20 minutes for my paperwork to be available when I picked up my car More

by Kerryflorida
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan , Oraine Graham
May 20, 2021 -

BMW of North Haven responded

Thank you for your feedback! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of North Haven. The Ultimate Experience The Service Team at BMW of North Haven

May 20, 2021

I really enjoyed my time there. They made the shopping experience pleasant. Chris Combs was great. Very helpful through the entire process. Would easily recommend Chris and the dealer. More

by Frank C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Hyland, Eduardo Calderon, Chris Combs
May 20, 2021 -

BMW of North Haven responded

Thank you, Frank, for taking the time to share your thoughts on working with our team. We're glad to hear Chris delivered such a great experience! The Ultimate Experience The Team at BMW of North Haven

May 20, 2021

Always a pleasure bringing my car in for service. Everyone is friendly, and helpful. Always accomadating! Louis does a great job servicing my car. He was able to have my car ready this time when requ More

by mariescinto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alison Connors, Luis Cubille
May 20, 2021 -

BMW of North Haven responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Luis and the team met your expectations. Thank you again for choosing BMW of North Haven, we look forward to having you as one of our valued customers for many more years to come! The Ultimate Experience The Service Team at BMW of North Haven

May 20, 2021

Andy was a pleasure to deal with. Low key and easy going - he made the experience smooth and pleasant. I’ll be back again for my next BMW! More

by Bill_rountree
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Andy Duque
May 20, 2021 -

BMW of North Haven responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new purchase. We're thrilled that you found your experience with Andy to be a positive one. The Ultimate Experience The Team at BMW of North Haven

May 20, 2021

Extremely professional and extremely knowledgeable. As a first time car buyer Andy guided me through the entire process making it quick, efficient and an overall pleasant experience. More

by ntep
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Andy Duque
May 21, 2021 -

BMW of North Haven responded

Congratulations on your new purchase! Here at BMW of North Haven, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the vehicle they desire! We are glad to hear you enjoyed your experience here with Andy. We appreciate your five-star review! The Ultimate Experience The Team at BMW of North Haven

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