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BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,513 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,513 reviews

April 06, 2023

Great customer service provided by the service team and the technician. I liked the video. More

by Alvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
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Apr 06, 2023 -

BMW of Ramsey responded

Providing you with great service was our pleasure, Alvin! Our team will be looking forward to your next service. Until then, enjoy the road out there!

April 06, 2023

Very good dealership! Drove there from Pennsylvania and left with my new vehicle! Ruddy Acuna was my salesman he also spoke Spanish which is good if you have any trouble More

by FELIPE SANTOS
Workmanship
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Chicas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roddy Acuna ????, Marcelo Garcia
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Apr 06, 2023 -

BMW of Ramsey responded

Hey Felipe, thank you for making the trip over to BMW of Ramsey to purchase your vehicle. We are pleased to know Ruddy made the travel worth while, and we hope you have been enjoying your new ride. Should you need anything further, please don't hesitate to reach out.

April 06, 2023

Jason was an awesome guy to work with. He expedited everything for me and got the job down quickly. More

by Frank13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Apr 06, 2023 -

BMW of Ramsey responded

It is great to know our team member, Jason, made your visit as efficient as possible, Frank! Thank you for choosing to bring your business to BMW of Ramsey. It is appreciated by our team as a whole.

April 06, 2023

Gave me a ridiculous price then lowered Never spoke about exhaust Until I left I am not happy More

by PGENOVESE9661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of name Jason
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Apr 26, 2023 -

BMW of Ramsey responded

Hello, I apologize the concern you had with your vehicle was not addressed at the time of your vehicles service. When convenient for you, please consider reaching out to me directly, I would be happy to ensure your questions are addressed. Jim Crowe 551.777.5590 Service Director

April 06, 2023

Ted is my service representative and he is always professional and courteous. It is easy to bring my car in as I usually get a loaner car. I appreciate that the center is very clean. More

by nike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Condeleon
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Apr 07, 2023 -

BMW of Ramsey responded

Thank you for electing our team at BMW of Ramsey as your preferred service center. Providing you with quality and convenient service is our pleasure! I will be sure to pass your kind comments along to Ted, and look forward to your next due service.

April 05, 2023

It’s great dealing with this dealership in regard to making appointments for a routine servicing of my car. It’s always a pleasure to talk with Anna my service representative who is always helpful. More

by MARVINPLATT
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2023 -

BMW of Ramsey responded

Hey Marvin, thank you for continuing to bring your vehicle in for service here at BMW of Ramsey. We are happy to know Anna has always provided you with high-quality maintenance and polite conversation. For any future service needs, we hope you will continue to keep our team in mind.

April 04, 2023

Anna was very professional, polite and listened more than she talked. Thanks for washing the car. More

by NZANKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2023 -

BMW of Ramsey responded

Returning your vehicle to you in a cleaner than we received it was our pleasure. We appreciate you sharing that Anna was able to provide you with a professional, polite and attentive experience, and hope to have the opportunity to do so again in the future. Thank you again for choosing BMW of Ramsey.

April 04, 2023

Great experience, offered mobile unit recall service. Right on time, employee was very helpful and polite. Excellent experience. More

by Tazman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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Apr 05, 2023 -

BMW of Ramsey responded

Hello Tazman, thank you for utilizing our mobile recall service! Our team is happy to see this proved to be convenient, and that our team member proved to be helpful and professional. For any future service needs, please continue to keep BMW of Ramsey in mind.

April 03, 2023

I have been using Ramsey BMW for my sales and servicing needs for the last two decades and, obviously, have been more than satisfied with the service I've received. I recently had one of my BMW's in for se More

by HOGAN40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2023 -

BMW of Ramsey responded

Thank you for your loyalty to our location over the past several years, for both your sales and service needs. Great customers like you are what motivates our team to continue providing excellent care! We appreciate you leaving this kind review for our BMW of Ramsey team and look forward to many more positives experiences ahead.

April 02, 2023

Best service above all other bmw dealerships within a 100 miles. Personal experiences with many others. I won't go anywhere else now More

by JOEL23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted from service
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Apr 04, 2023 -

BMW of Ramsey responded

Hi Joel, we are more than happy to see BMW of Ramey has earned the top spot on your list for BMW service centers, and we would like to thank you for taking the time to share your thoughts. We look forward to remaining personable and professional during your future service appointments. Until then, enjoy the road.

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