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BMW of Ramsey - Service Center

Ramsey, NJ

4.8
2,136 Reviews
Call Service Center (844) 701-8922

2,136 Reviews of BMW of Ramsey - Service Center

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October 26, 2023

everything went smoothly with no issues and had my car fully fixed I appreciate all that ben did for me to get my car in running order More

by dian042704
Recommend Dealer
Yes
Employees Worked With
ben
Report | Print
Oct 26, 2023 -

BMW of Ramsey responded

We're glad to know that your experience at BMW of Ramsey went smoothly and Ben was able to assist you effectively. We appreciate the positive feedback! Safe travels in your fully fixed car.

October 26, 2023

As usual good service and advice. I liked the video of the car by the mechanic. The problem was fixed. More

by HAMILTONMCD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
Report | Print
Oct 26, 2023 -

BMW of Ramsey responded

We're glad to know you appreciated the video update and found our service helpful at BMW of Ramsey. Thank you for trusting us with your vehicle's needs!

October 26, 2023

Kenny is very respectful and cares a lot for the customers. Very Kind and calls and explained in detail all the things required in regards to the vehicle He is very good Great customer service o More

by STA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
Report | Print
Oct 27, 2023 -

BMW of Ramsey responded

We're delighted to know that Kenny's respectful and detailed service left a positive impression on you at BMW of Ramsey. Thank you for highlighting our customer service, we appreciate it!

October 26, 2023

BMW of Ramsey service department staff are very friendly and courteous to their customers. L More

by Lina M
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
Report | Print
Oct 27, 2023 -

BMW of Ramsey responded

We appreciate your review! Thank you for choosing BMW of Ramsey. Safe travels!

October 26, 2023

Anna was very informative and helpful. Wait time was minimal. Always greets with me a smile :) More

by Leanne Tattoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2023 -

BMW of Ramsey responded

We are glad to hear that Anna was helpful and made your experience at BMW of Ramsey great! If you need anything else, please don't hesitate to reach out.

October 26, 2023

The video sent was very helpful to see as well as the report Kenny gave. We had worked with Eric in hopes of purchasing a car there but unfortunately found one at another dealership. I would work with More

by scottpuskas / Jennifer Puskas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric C, Kenny Casares
Report | Print
Oct 27, 2023 -

BMW of Ramsey responded

Jennifer, we appreciate your kind words about Eric and Kenny at BMW of Ramsey. We're glad to know you found our video report helpful! If you ever need assistance in the future, don't hesitate to reach out.

October 26, 2023

Quick service. The video was amazing. Really explains the issues well. Tech was good at his job More

by SAMMYSELLS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
Report | Print
Oct 30, 2023 -

BMW of Ramsey responded

We appreciate your review and feedback. Our team is glad to hear that the video was helpful too! We would like to know what could have made this a better experience based on your rating. If you have the time please contact me with the below information. Jim Crowe - Service Manager - 551-777-5590

October 25, 2023

Awesome service rep was amazing, my 5th truck from this dealer, 6th wipl be in 5 konths More

by CSMITH93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
Report | Print
Oct 25, 2023 -

BMW of Ramsey responded

We are glad to hear that you had a great service experience with our BMW of Ramsey team. Travel safe!

October 25, 2023

I drive in to the service area without an appoint having sn issue with my key. I surprised when the gentleman replaced the battery and said have a nice day. More

by ALGELOFUSARO50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t get his nsme
Report | Print
Oct 25, 2023 -

BMW of Ramsey responded

We're glad to know our team at BMW of Ramsey was able to assist you promptly and efficiently, especially with your key issue. We always strive for excellent service! Have a great day!

October 25, 2023

They usually do an excellent job servicing my auto needs and in a timely fashion More

by JHERKAS336
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Abramov
Report | Print
Oct 25, 2023 -

BMW of Ramsey responded

Our BMW of Ramsey team enjoyed helping you out! Thank you for leaving us a review. Travel safe!

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