BMW of San Luis Obispo - Service Center

Roger explains what they are going do, how it is progressing and any follow up required - in a professional, courteous and well-informed manner. Having dealt with numerous service entities over the progressing and any follow up required - in a professional, courteous and well-informed manner. Having dealt with numerous service entities over the years, I feel very comfortable giving Roger and his team 5 stars. More

Definitely a 5 star! Roger is very respectful and polite. He listened to every concern and question, and we felt very taken care of! Roger is very respectful and polite. He listened to every concern and question, and we felt very taken care of! More

I have been going to Coast BMW for about 3 years and my best experiences have been because of their new service advisor, Karina Gonzales! Every time you enter the building she greets you with the biggest s best experiences have been because of their new service advisor, Karina Gonzales! Every time you enter the building she greets you with the biggest smile and makes you feel welcomed. She definitely brightens your day when you are there (whether it’s because you are getting something fixed or just some routine maintenance done). Her customer service is impeccable. She treats everyone so nice and as if they truly are family. And she truly is a BMW enthusiast so you know she cares about the brand she represents! Highly impressed! Will be recommending anyone I know with a BMW to head over to see Karina if they need to have service done with an stress-free experience. To have a service advisor like Karina to take care of you and your car is why BMW is such a respected brand. More

Roger was helpful right from the beginning. He came out and met me out at the car. He was funny and had a smile on his face. He even helped look for something missing after my last visit. Very He came out and met me out at the car. He was funny and had a smile on his face. He even helped look for something missing after my last visit. Very courteous and personable. More

My gosh, Roger was above board, beyond being helpful. He was the doctor, I was a happy patient. What an asset he is to Nissan! He was the doctor, I was a happy patient. What an asset he is to Nissan! More

Great costumer service, no issues what so ever. Would really recommend all of Nissan employees to friends and families. Would really recommend all of Nissan employees to friends and families. More

Roger’s service today was excellent! The best service I’ve had yet at Nissan. I had questions and found him to be both reassuring and honest. I would definitely see him out for further The best service I’ve had yet at Nissan. I had questions and found him to be both reassuring and honest. I would definitely see him out for further enquiries in the future. Kate More

Roger definitely goes above and beyond what one would expect in customer service. Thank you, Roger! expect in customer service. Thank you, Roger! More

Roger and the team at Coast Nissan have been helping care for my Nissan since I got her. With flexible scheduling, friendly and knowledgeable staff, and fair prices I look forward to a lasting relationship, for my Nissan since I got her. With flexible scheduling, friendly and knowledgeable staff, and fair prices I look forward to a lasting relationship, not only with my beautiful Murano, but with Roger and Team. #coastnissan More

We really appreciate Tony! His very knowledgeable extremely helpful and very polite. Thank you Tony see you soon! His very knowledgeable extremely helpful and very polite. Thank you Tony see you soon! More