BMW of Sarasota - Service Center

Treating a Stranger Well! My experience with BMW of Sarasota was excellent! Seth was extremely polite and helpful. I am from Canada and I needed an oil change for my return hom My experience with BMW of Sarasota was excellent! Seth was extremely polite and helpful. I am from Canada and I needed an oil change for my return home, which Seth complied with efficiency and exact timing! If I lived here in Sarasota I would definitely be buying from you and would recommend your dealership to anyone! Yours truly Marjorie Benedetti More

Fernando was exceptionally helpful. Highly recommend him! My experience overall was very positive and Fernando was excellent. He understood my issues and helped me get done what was necessary and is as fast a My experience overall was very positive and Fernando was excellent. He understood my issues and helped me get done what was necessary and is as fast and effective a manner as possible. I would gladly have him represent my interests again in the future. More

Routine Maintenance Derek always takes good care of me. And gives me realistic expectations. My car runs like a dream. I would recommend Derek and BMW if Sarasota Derek always takes good care of me. And gives me realistic expectations. My car runs like a dream. I would recommend Derek and BMW if Sarasota More

Dropped in while on vacay We were out on vacation, knowing we would be over the mileage for our next oil change before we got home, but not sure just how much. On a whim, while We were out on vacation, knowing we would be over the mileage for our next oil change before we got home, but not sure just how much. On a whim, while on our way to Sarasota for a night, we called BMW of Sarasota and they were not only able to get us in for first thing the next morning, but also Ubered us to and from a great breakfast restaurant while we waited. Thank you to Derek, our service adviser, as well as Eddie whom we spoke with about the new X7, and all the other team members we came in contact with while there. I wouldn't change a thing! More

Service review Excellent care by Carlos Muniz. Shame he is leaving he is an asset to dealership and will be missed. Waiting area and snacks very good. Suggest bagels Excellent care by Carlos Muniz. Shame he is leaving he is an asset to dealership and will be missed. Waiting area and snacks very good. Suggest bagels or other food less sugary. More

Derek Thomas did a great job. Derek got me in on short notice and provided rental car. Very happy.with resolution and an ok price. You need a back way out to signal intersection. V Derek got me in on short notice and provided rental car. Very happy.with resolution and an ok price. You need a back way out to signal intersection. Very difficult going East on Clark from your location. More

Amazing Fernando was great to work with! Very kind and efficient. No one likes to get their car serviced on a Sunday but he made it very pleasurable! Fernando was great to work with! Very kind and efficient. No one likes to get their car serviced on a Sunday but he made it very pleasurable! More

Professional, prompt with appointment time, efficient. I appreciated that the check-in at the scheduled appointment time went smoothly and on time. The individual assigned to me was Derek. He was on-time I appreciated that the check-in at the scheduled appointment time went smoothly and on time. The individual assigned to me was Derek. He was on-time in finding me in the waiting area. He was efficient in having me sign the required forms and provided me, what turned out be, an accurate time estimation for the servicing of my vehicle. The car was clean inside and out upon returning it to me. I was really pleased to be able to come in and receive the offered service as promised in a timely, efficient way. More

customer service One of the main reasons that we switched from Reeves in Tampa was because of Carlos. When we came in for some quick service we got Carlos as our conta One of the main reasons that we switched from Reeves in Tampa was because of Carlos. When we came in for some quick service we got Carlos as our contact and ever since then we have been a customer in Sarasota. He has been a great contact and has facilitates any service that we have needed. A real gem. More

Great customer service I had a bad experience at Tampa BMW and I live in between Tampa and Sarasota so I decided to try Sarasota. I prefer them immensely. Much more professi I had a bad experience at Tampa BMW and I live in between Tampa and Sarasota so I decided to try Sarasota. I prefer them immensely. Much more professional and courteous! More