BMW of Sarasota - Service Center

Vincent was polite knowledgeable and prompt. He explained and paid attention to me. He let his phone go to voicemail while working with me. I found the BMW waiting room abysmally small and o He explained and paid attention to me. He let his phone go to voicemail while working with me. I found the BMW waiting room abysmally small and overcrowded. This is a busy service center. More

Some hidden gems in the service Dept. Just gotta ask for them same goes with the sales Dept. They are there. I’ve been with BMW of Sarasota for 8 years now and I still go back every-time Just gotta ask for them same goes with the sales Dept. They are there. I’ve been with BMW of Sarasota for 8 years now and I still go back every-time I need a issue handle/identified because it’s going to be done right on the first go around. Thank you BMW of Sarasota. More

Expensive, slow intake, 5 hours for oil change, charged me for inspection I didn't ask for (service agent Jay was very responsive to my concerns). I thought for the price and being a BMW dealer they might me for inspection I didn't ask for (service agent Jay was very responsive to my concerns). I thought for the price and being a BMW dealer they might include a car wash, quick vacuuming but didn't. More

Over charged for services. The quality of service compared to the Audi dealership down the road is much lower. It makes me want to purchase an Audi again for a better service e The quality of service compared to the Audi dealership down the road is much lower. It makes me want to purchase an Audi again for a better service experience More

I have to write fifteen words, so fifteen words you are going to get, that was fourteen. going to get, that was fourteen. More

Service was preformed as asked and repairs were complete My service adviser Andy was great during the whole process. My service adviser Andy was great during the whole process. More

Excellent service that consisted of replacement of BMW strut. Very much appreciated, with special thanks to the service manager. The waiting period was reasonable also. strut. Very much appreciated, with special thanks to the service manager. The waiting period was reasonable also. More

From the first phone call to schedule my appointment to the discussion with Rafael the service representative, my experience was positive. Rafael was pleasant, explained my options and even washed my ca the discussion with Rafael the service representative, my experience was positive. Rafael was pleasant, explained my options and even washed my car! I highly recommend this dealership. More

Great as always Greg is a great representative of bmw and is quick with follow up! Highly recommend him!! and is quick with follow up! Highly recommend him!! More

Carlos is amazing and kind and looks out for his customers Dealership staff is kind and understanding G LEHNERT customers Dealership staff is kind and understanding G LEHNERT More