Back

BMW of South Austin

Austin, TX

5.0
487 Reviews

5501 S IH 35 Frontage Rd

Austin, TX

78744

Directions

By Type

Showing 487 reviews

March 19, 2026

Christian Perez and Lauren were super helpful during my visit, they went the extra mile and made sure everything I needed was taken care of. Thank you!! More

by Clarissa1591
Recommend Dealer
Yes
Employees Worked With
Christian Lopez
Mar 27, 2026 -

BMW of South Austin responded

Hi Clarissa, thank you for taking the time to leave your positive review! We'll make sure that your message is shared with Christian and Lauren. We look forward to helping you with anything going forward!

March 18, 2026

Jose Barbosa drive all the way out to our ranch to teach us how to operate the new car. More

by Marsha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher “CC” Calder, Ryan Mckey, Amber Domenichini, Peter Duran, Jose Barbosa
Mar 27, 2026 -

BMW of South Austin responded

Hi Marsha, thanks for your positive review! We will be here if anything else comes up!

March 16, 2026

Jose Barbosa was fantastic when I came in with a brake issue on my Z4. I had a rock stuck and he was able to fix it within a few minutes so I didn’t have to fully check it in. Had me on my way in no time. More

by martin
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Barbosa
Mar 27, 2026 -

BMW of South Austin responded

Hi Martin, we're so grateful for your positive review. We're glad that Jose was able to help you with the Z4. Take care!

March 15, 2026

Dealership worked very hard to get my car fixed and kept me apprised along the way. They provided me a convertible loaner car so that I did not miss out on much of the lively spring weather that we have be More

by clifford8309
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Barbosa
Mar 27, 2026 -

BMW of South Austin responded

Hi Clifford8309, thanks for taking the time to leave us this positive review! We'll make sure to share the message with our team! Take care.

March 12, 2026

Great service by Jorge Hernandez who is professional and prompt and I highly recommend JORGE - the go to expert. More

by Praveen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Mckey, Jorge Hernandez
Mar 27, 2026 -

BMW of South Austin responded

Hi Praveen, thanks so much for your positive review. We hope to be of assistance whenever you need!

March 10, 2026

Bryan Weber was an extremely helpful service person. He made sure my repairs were thorough and arranged a l9aner car for the duration. I will be doing all my maintenance with Bryan and BMW of South Aust More

by stephendoster1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Weber
Mar 27, 2026 -

BMW of South Austin responded

Hi Stephendoster1, thanks for taking the time to leave us this review! We appreciate your feedback and will make sure to share it with our team!

March 09, 2026

I can into to BMW because an alert in my car said that I needed to add engine oil. When I went there without an appointment, I had the greatest customer service experience from Jose Barbosa. He was kind, fr More

by sdthomas222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Barbosa
Mar 27, 2026 -

BMW of South Austin responded

Hi Sdthomas222, thank you for taking the time to leave a review for us at BMW of South Austin. We're happy we could meet your expectations! We look forward to your next visit! Take care!

March 08, 2026

Wonderful experience all staff was friendly and knowledgeable the dealership is like going into Tiffany’s More

by nn13430ic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The welcome staff at the desk and the guy that showed me around my car , Ruben Villarreal, Jorge Hernandez
Mar 27, 2026 -

BMW of South Austin responded

Hi nn13430ic, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of South Austin. It's experiences like yours that really keep us motivated! Thanks for your review!

March 06, 2026

I woke up to a dead battery. After calling the service department, Vinny arranged a mobile technician to come to my house. The tech (Jose B.) contacted me with an arrival time. More

by Aimster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vinny O'Flaherty, Jose Barbosa
Mar 27, 2026 -

BMW of South Austin responded

Hi Aimster, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of South Austin. It's experiences like yours that really keep us motivated! Thanks for your review!

March 06, 2026

Everyone that works here is friendly and there’s a lot of pride in the professionalism More

by ATXbeamergirl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Hernandez
Mar 27, 2026 -

BMW of South Austin responded

Hi ATXbeamergirl, thank you for taking the time to leave a review for us at BMW of South Austin. We're happy we could meet your expectations!

...
6
...