BMW of West Houston - Service Center

My favorite service center The BMW of West Houston service center is not just another service center, it is reliable, honest, fast, and they hired the best possible experts in t The BMW of West Houston service center is not just another service center, it is reliable, honest, fast, and they hired the best possible experts in the market. All the hard work from the BMW of west Houston includes their positive attitude and genuine hospitality, thank you Cash for your leadership. More

Cash is the best in the biz Cash has been taking care of my cars for over ten years. He is an expert diagnostician and his customer service goes above and beyond any in the indus Cash has been taking care of my cars for over ten years. He is an expert diagnostician and his customer service goes above and beyond any in the industry. It is always a pleasure to deal with Cash and his staff. More

Awesome service. Cash does an amazing job helping with any issues I have relating my X5. His team provides the best BMW service in the Houston area. Cash does an amazing job helping with any issues I have relating my X5. His team provides the best BMW service in the Houston area. More

Excellent customer service Going to this service center since they opened. Always helpful, courteous and easy to work with. Have been lucky eniugh to have the same service advis Going to this service center since they opened. Always helpful, courteous and easy to work with. Have been lucky eniugh to have the same service advisor, Cash Jacobson, all these years. More

Can Never Go Wrong Choosing BMW Momentum West It doesn't matter what it is, the hard working people of this dealership will always guide me in the right direction with exceptional customer service It doesn't matter what it is, the hard working people of this dealership will always guide me in the right direction with exceptional customer service and extensive knowledge for all my vehicle needs. When the time comes to service or repair my vehicles in anyway, I can trust I'm in good hands and even better company. Especially when Mr. Jacobson is there. He always greets me with a smile, readily available to answer all my questions, ensures that my vehicles stay in top notch condition, and makes sure I leave am happy with each and every visit. More

Prompt and Polite Knowing that any car issues are an inconvenience, Cash Jacobson is always polite and quick at assessing your needs. If it can not be taken care of qui Knowing that any car issues are an inconvenience, Cash Jacobson is always polite and quick at assessing your needs. If it can not be taken care of quickly, transportation is provided. It's not "what" happens but rather "how" the situation is handled that makes me a return customer. On a side note, the facility is also very nice. More

Simply exceptional. I have been a customer of BMW west for 6 years. A really good customer. In 6 years I have bought 6 cars from BMW West, spending over $350k. The reason I have been a customer of BMW west for 6 years. A really good customer. In 6 years I have bought 6 cars from BMW West, spending over $350k. The reason I keep returning is for the service. The service manager Cash and his team make the difference. I expect a lot for my customer loyalty and they have never disappointed me. There is a BMW dealership 2 miles away from my home I could use for routine maintenance, but I choose to drive 35 miles across town for an oil change because I know the service level I'll receive. I'll be purchasing BMW #7 soon from BMW West, because Service. More

driver stupidity There wasn't anything wrong with my car after all. It was my inability to understand how things work and Cash has the patience of an angel. He took th There wasn't anything wrong with my car after all. It was my inability to understand how things work and Cash has the patience of an angel. He took the time to explain in detail how everything worked without making me feel stupid. Of that I was extremely grateful. He is a gentleman and I will always go to him as my first choice for anything I need on my car. More

Simply Amazing Cash offers impeccable customer service and is extremely helpful and knowledgeable. Any time my vehicle has needed service, he has been very professio Cash offers impeccable customer service and is extremely helpful and knowledgeable. Any time my vehicle has needed service, he has been very professional, patient, and polite. I would recommend him every visit...very trustworthy and dependable!! More

Horrible customer service Rodney Calls in the last week I'm very displeased & dissatisfied customer of BMW West I was a customer who got my vehicle serviced at this location Rodney Calls in the last week I'm very displeased & dissatisfied customer of BMW West I was a customer who got my vehicle serviced at this location which was a big Mistake on my end because after getting my vehicle serviced my car was returned I had scratches & dents all through out my car I called & spoke to Cash Jacobson (Rude face to face) who told me to bring it in so he can look at it then told me those are old dents I just purchased the car 2 weeks prior to it being serviced I feel as someone took my car for a joy ride & BMW not taking responsibility for the damage on my vehicle I don't suggest anyone purchase a vehicle from BMW WEST HOUSTON or get serviced at This location I'm furious that no one reached out to me from this location More