BMW of West St. Louis
Manchester, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,444 reviews
Brandon was top tier, very professional, consultative, and made the entire experience very comfortable. We bought two vehicles recently from Brandon and we will buy more from him. Top notch follow up and and made the entire experience very comfortable. We bought two vehicles recently from Brandon and we will buy more from him. Top notch follow up and follow through. Highly recommended! More
As a first-time BMW buyer, our experience working with As a first-time BMW buyer, our experience working with Dawn was awesome. Dawn’s professionalism and knowledge, coupled with her positive and “feel As a first-time BMW buyer, our experience working with Dawn was awesome. Dawn’s professionalism and knowledge, coupled with her positive and “feel like family” attitude made our car buying process a joyful & exciting experience. Thank you Dawn and entire dealership team for an impressive customer experience. I highly recommend visiting BMW West County and seeing Dawn for your next vehicle purchase. More
Well, this was my first time ever purchasing a vehicle online. I cannot say enough about Tarik Graham who is my forever salesman! The level of professionalism he displayed throughout the whole process, ma online. I cannot say enough about Tarik Graham who is my forever salesman! The level of professionalism he displayed throughout the whole process, made it seamless. Tarik is one of a kind, and went out of his way to make sure that all my questions were answered to my satisfaction. My wife and I, flew into St Louis from New Orleans, and the dealership even arranged for someone to pick us up from the airport. When we arrived to the dealership, the staff was very friendly and attentive. Finally I would like to say, Thank You to Tarik Graham and Bob Whay for making this experience a pleasant one! Daron & Darlene Cooper New Orleans LA More
Service and support Dawn provided were excellent. The whole team were friendly, knowledgeable, courteous, and COVID-19 conscious. My husband and I enjoyed working with Dawn and Bob. whole team were friendly, knowledgeable, courteous, and COVID-19 conscious. My husband and I enjoyed working with Dawn and Bob. More
I was recommended by one of David's prior customers - and someone I trust. I contacted David - explained what I wanted and he did a great job explaining the details - the process - options - etc. Once I de someone I trust. I contacted David - explained what I wanted and he did a great job explaining the details - the process - options - etc. Once I decided on the vehicle the dealership established a very good price and the deal was done. Outstanding customer service and just a great vibe - this is my first BMW, but I doubt it will be my last. More
I have purchased many cars from many dealers over the years. Brandon Giganti is among the very best with whom I have ever worked. Most importantly, he knows the products well including all the details of years. Brandon Giganti is among the very best with whom I have ever worked. Most importantly, he knows the products well including all the details of every BMW model and the various available options. He was professional, extremely courteous and facilitated our purchase. I recommend him highly. Represents the dealership exceptionally well. More
Had a great experience buying a new 2021 X5 from this dealership. Brandon Giganti was our sales advisor and really went out of his way to get us a great deal and let us do our due diligence without any s dealership. Brandon Giganti was our sales advisor and really went out of his way to get us a great deal and let us do our due diligence without any sales push.. He took care of the allocation, ordering and tracking all the way to delivery and made this a very smooth transaction. Got us a great price on the trade-in working with his GM. He and Bob Whay also made sure that we were in and out of the dealership within 45 minutes after all the paperwork. I will be buying again from him. More
Jeff Daniels was very courteous, informative and professional. He updated me early regarding the issue with my car. He sent the video with the problem. Very helpful professional. He updated me early regarding the issue with my car. He sent the video with the problem. Very helpful More
Veronica is a true professional. She demonstrates a high level of empathy and a real ability to understand the customer and his or her needs. level of empathy and a real ability to understand the customer and his or her needs. More
5 STAR all the way. Amazing service start to finish. Dawn was superb - so easy to work with, the very definition of gold standard customer service. I can’t say enough positive things about my experien Dawn was superb - so easy to work with, the very definition of gold standard customer service. I can’t say enough positive things about my experience. BUY YOUR BIMMER FROM DAWN AT BMW WEST STL! More