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BMW of West St. Louis

Manchester, MO

4.9
2,444 Reviews
We are located in Manchester, MO just 2 blocks west of Highway 141. Our parts and service departments are even open on Saturdays for your convenience. Come by and see why BMW is the Ultimate Driving Machine!
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14417 Manchester Road

Manchester, MO

63011

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Showing 2,444 reviews

February 24, 2021

Brandon was top tier, very professional, consultative, and made the entire experience very comfortable. We bought two vehicles recently from Brandon and we will buy more from him. Top notch follow up and More

by tponchak165
Recommend Dealer
Yes
Employees Worked With
Brandon Giganti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

BMW of West St. Louis responded

Thank you so much for your excellent review. We are so glad that Brandon had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new BMW and don't hesitate to reach out if you need anything else.

February 24, 2021

As a first-time BMW buyer, our experience working with As a first-time BMW buyer, our experience working with Dawn was awesome. Dawn’s professionalism and knowledge, coupled with her positive and “feel More

by AF_Ret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linzie Foster Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Schaedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Suntrup, Dawn Discenza
Mar 01, 2021 -

BMW of West St. Louis responded

Thank you so much for your wonderful review! Dawn and our team are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing BMW of West xx.Louis.

February 23, 2021

Well, this was my first time ever purchasing a vehicle online. I cannot say enough about Tarik Graham who is my forever salesman! The level of professionalism he displayed throughout the whole process, ma More

by Daron Cooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tarik Graham
Mar 01, 2021 -

BMW of West St. Louis responded

We are very happy to hear that Tarik provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 23, 2021

Service and support Dawn provided were excellent. The whole team were friendly, knowledgeable, courteous, and COVID-19 conscious. My husband and I enjoyed working with Dawn and Bob. More

by Judy Fowler
Recommend Dealer
Yes
Employees Worked With
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Boersig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Discenza
Mar 01, 2021 -

BMW of West St. Louis responded

Thanks for sharing your thoughts about your experience with Zach Dawn and our finance team here at BMW of West xx.Louis. We appreciate your business and hope to see you again soon!

February 23, 2021

I was recommended by one of David's prior customers - and someone I trust. I contacted David - explained what I wanted and he did a great job explaining the details - the process - options - etc. Once I de More

by Davecapa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Schaedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

BMW of West St. Louis responded

Here at BMW of West xx.Louis, customer satisfaction is our #1 priority. David and our team always do our best to make sure our customers leave with the car they desire! Congratulations on your new vehicle. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review and recommendation!

February 22, 2021

I have purchased many cars from many dealers over the years. Brandon Giganti is among the very best with whom I have ever worked. Most importantly, he knows the products well including all the details of More

by gil
Recommend Dealer
Yes
Employees Worked With
Brandon Giganti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

BMW of West St. Louis responded

Thank you, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Brandon and our sales team here at BMW of West St.Louis. We truly appreciate your business!

Mar 01, 2021 -

gil responded

I am not Heather! I responded as Gil Perhaps this system has some flaws that might need evaluation! Gil PS: Brandon was great regardless of who you think I am!

Mar 01, 2021 -

BMW of West St. Louis responded

Sorry Gil! I was looking at multiple reviews and made a mistake! Thanks for your review!

February 20, 2021

Had a great experience buying a new 2021 X5 from this dealership. Brandon Giganti was our sales advisor and really went out of his way to get us a great deal and let us do our due diligence without any s More

by mn63021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Giganti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Straub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Suntrup
Mar 01, 2021 -

BMW of West St. Louis responded

Thank you, Heather, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Brandon and our service team here at BMW of West xx.Louis. We truly appreciate your business!

February 20, 2021

Jeff Daniels was very courteous, informative and professional. He updated me early regarding the issue with my car. He sent the video with the problem. Very helpful More

by Mary Ann Cunningham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Hiles, Brandy Wise
Mar 01, 2021 -

BMW of West St. Louis responded

Thank you, Heather, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jeff and our service team here at BMW of West St.Louis. We truly appreciate your business!

February 19, 2021

Veronica is a true professional. She demonstrates a high level of empathy and a real ability to understand the customer and his or her needs. More

by albersmj
Recommend Dealer
Yes
Employees Worked With
Veronica Tran
Feb 19, 2021 -

BMW of West St. Louis responded

Thank you very much for taking the time to leave us a 5 star review!

February 17, 2021

5 STAR all the way. Amazing service start to finish. Dawn was superb - so easy to work with, the very definition of gold standard customer service. I can’t say enough positive things about my experien More

by Micktrent
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Discenza
Feb 19, 2021 -

BMW of West St. Louis responded

We really appreciate reviews like this! I will make sure to share this with the owners. Please let us know if there is anything else we can do for you!

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