Back

BMW of West St. Louis

Manchester, MO

4.9
2,444 Reviews
We are located in Manchester, MO just 2 blocks west of Highway 141. Our parts and service departments are even open on Saturdays for your convenience. Come by and see why BMW is the Ultimate Driving Machine!
Contact Dealership

14417 Manchester Road

Manchester, MO

63011

Directions

By Type

Showing 2,444 reviews

January 29, 2021

Really liked the video review of my M3, Brandy and the rest of the service staff were friendly as ever, thank you for a great service experience! More

by PLUS160
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Feb 02, 2021 -

BMW of West St. Louis responded

Thank you for choosing BMW of West St.Louis, your feedback and rating mean a lot to us. We're glad that Brandon provided such excellent customer service, and we hope to see you again!

January 27, 2021

Dawn was very helpful and friendly during the entire car buying experience. Felt welcomed and cared for during the whole process. Would recommend this dealership to family/friends. More

by Hannah B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn Discenza, Jeff Boyd
Feb 02, 2021 -

BMW of West St. Louis responded

Thank you for your feedback on your recent visit to BMW of West St.Louis . I'm glad to hear that our team was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Please reach out to us if you need anything.

January 27, 2021

Veronica was great to work with. Was buying a X3 for my just turned 16 year old nephew. Changed his mind 10 times on color, features and anything you could imagine. She was more patient than me and walk More

by miketwoodling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica Tran
Feb 02, 2021 -

BMW of West St. Louis responded

Thank you for your feedback on your recent visit to BMW of West St.Louis . I'm glad to hear that our team was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Please reach out to us if you need anything.

January 27, 2021

Veronica Tran was wonderful to work with! She made the process very easy and very simple. Thank you for the great experience buying a car. More

by cristybatte000
Recommend Dealer
Yes
Employees Worked With
Veronica Tran
Feb 02, 2021 -

BMW of West St. Louis responded

Wow! Thank you so much for this great five-star review. We appreciate you taking the time to share this great feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Congratulations on your new vehicle!

January 27, 2021

very clean and people where very friendlyAll the work very clean and people where very friendly All the work done on time. Received great service from Jeff and loaner was ready when I got there. Much b More

by bernie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

BMW of West St. Louis responded

Thank you for your business and this review. We're happy to hear that our service manager was able to serve you and demonstrate our commitment to great service. We appreciate you taking the time to share your feedback with us, we will be sure to share with our team. If there is anything we can assist you with in the future, please let us know.

January 27, 2021

Veronica Tran was great to work with and overall a great experience in purchasing a play car. Everyone seems very friendly and like they want to help you. We have been to other dealerships were it felt like More

by michellerbieri
Recommend Dealer
Yes
Employees Worked With
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Veronica Tran
Feb 02, 2021 -

BMW of West St. Louis responded

Thank you for choosing BMW of West xx.Louis, your feedback and rating mean a lot to us. We're glad that Veronica provided such excellent customer service, and we hope to see you again!

January 27, 2021

I worked with Tarik in getting my Acura 2015 TLX and he was such a friendly professional. He listened to my needs and delivered what I wanted. The process was smooth and I got the car on budget. Ask for Ta More

by Casioma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linzie Foster Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Straub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Suntrup, Tarik Graham
Feb 02, 2021 -

BMW of West St. Louis responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be " efficient " BMW of West xx.Louis . Please don't hesitate to reach out if you need anything else.

January 26, 2021

Excellent service, very professional manner. Zach really helped make the process painless. Zach has a very positive attitude and was very responsive to our needs. More

by Rgyori7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Boersig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tarik Graham
Feb 02, 2021 -

BMW of West St. Louis responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Thanks for choosing BMW of West xx.Louis.

January 26, 2021

Received great service from Brandy Wise. She went above and beyond to get my car repair finished. Jeff has also helped me in the past and does a great job. More

by aediv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandy Wise
Feb 02, 2021 -

BMW of West St. Louis responded

Thank you for your business and this review. We're happy to hear that our service manager was able to serve you and demonstrate our commitment to great service. We appreciate you taking the time to share your feedback with us, we will be sure to share with our team. If there is anything we can assist you with in the future, please let us know.

January 26, 2021

in my four years getting my car serviced at WC BMW, i have had the best customer service EVER in my lifetime car ownership! Awesome More

by roonrm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

BMW of West St. Louis responded

Thank you for your business and this review. We're happy to hear that our service manager was able to serve you and demonstrate our commitment to great service. We appreciate you taking the time to share your feedback with us, we will be sure to share with our team. If there is anything we can assist you with in the future, please let us know.

...
132
...