Back

BMW of Westlake - Service Center

Westlake, OH

4.8
1,486 Reviews

1,486 Reviews of BMW of Westlake - Service Center

Sort by
April 02, 2024

It was great Brittany is the best It's always a pleasure bringing cars to brittany More

by David.pasters
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Quick
Apr 03, 2024 -

BMW of Westlake responded

Thanks for the positive review about Brittaney!

April 02, 2024

Always a pleasure to work with everyone at the dealership! I appreciate their integrity whether I'm buying a car or handling maintenance issues. More

by ccb11
Recommend Dealer
Yes
Employees Worked With
Andrew Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Shaw
Apr 03, 2024 -

BMW of Westlake responded

Thanks for the great review!

April 02, 2024

Brittany is great Brittany the service person is the best in the business honest,up front More

by David.pasters
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Quick
Apr 03, 2024 -

BMW of Westlake responded

Thanks for the amazing review about Brittaney!

April 02, 2024

Brittany is always tentative with any issues updates and very knowledgeable when it comes to cars and a pleasure to work with More

by David.pasters
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Quick
Apr 03, 2024 -

BMW of Westlake responded

Thanks for the fantastic review about Brittaney!

April 01, 2024

Brittaney always goes above and beyond to help make sure it is a painless experience whenever there might be a service issue. I would highly recommend! More

by Dubs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

BMW of Westlake responded

Thanks for the great review about Brittaney!

March 31, 2024

BMW of Westlake service department was very nice and professional, and very helpful, and knowledgeable. More

by annajefferson4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

BMW of Westlake responded

Thank you for the excellent review!

March 31, 2024

Service department was very communicative throughout the service process. They kept me informed while the car was being serviced More

by rogfrisman
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Redden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

BMW of Westlake responded

Thanks for the positive review!

Apr 02, 2024 -

rogfrisman responded

Great doing business with great professionals!

March 30, 2024

Walked in for tires and scheduled service. Brittaney was such a pleasure to work with. She was able to schedule next day with loaner. Car was completed in a timely fashion. Very happy More

by Mlatchkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Laumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

BMW of Westlake responded

Thank you for the awesome review!

March 27, 2024

Very professional and fast! !! Everyone was so nice, I will bring my car back for service again! More

by INFO@BFATHLETICS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Andexler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

BMW of Westlake responded

Thanks for the positive review!

March 20, 2024

I always have had good service at BMW. No complaints They are friendly courteous and do a good job More

by mfoyski
Recommend Dealer
Yes
Employees Worked With
Matthew
Mar 20, 2024 -

BMW of Westlake responded

Thanks for the positive review!