BMW of Wichita Falls

Jon did an amazing job and made me feel like I had so many options. He worked to find me the exact vehicle I wanted. Great overall experience with everyone on staff! many options. He worked to find me the exact vehicle I wanted. Great overall experience with everyone on staff! More

I worked the majority of the day remotely talking to Jason Hobbs to come to agreement of buying a 2015 Maserati. for an advertised price on carguru for $25,362.00. @ 3:01 pm I agreed to price and offere Jason Hobbs to come to agreement of buying a 2015 Maserati. for an advertised price on carguru for $25,362.00. @ 3:01 pm I agreed to price and offered to pay a deposit and have my Bank wire the money. He said he would get started on the paperwork and asked me to send him my drivers lic and proof of insurance and email address. I sent it over to Jason and was told he would finish the deal. I waited for the paperwork to give to my bank. Hours passed and I noticed the dealership changed the price of the car on the carguru site by raising it to 25,733.00 and I called the internet manager at the dealership @ 5:15 pm. She told me Jason had the folder for the car and the finance dept was waiting for the folder from Jason before they could send me the paperwork for the Bank. I received a text at 7:11 from Jason saying the car was sold to a lady who had applied for financing from a previous time. I was informed the car was not for sale. Jason asked me to add it to my insurance and send over the driver's license while in the background changing the price of the car and given me the run around. I find this highly unethical and immorally corrupt. Any Manager, or sales rep that would go back on their word in order to make a few dollars has no place in a dealership selling Mercedes and Maserati More

This was absolutely the best car buying experience! Chris Emery and everyone at BMW was the absolute best and went above and beyond with the entire process. Chris Emery and everyone at BMW was the absolute best and went above and beyond with the entire process. More

Customer services is outstanding. Chris was very helpful from the start of the process until the end and always kept us posted on what was going on at all times. from the start of the process until the end and always kept us posted on what was going on at all times. More

Really clean and well maintained facilities. Colton Hill is the man to see. Very honest, helpful, and knowledgeable about the cars he has. I definitely would recommend any in the area to go on down. is the man to see. Very honest, helpful, and knowledgeable about the cars he has. I definitely would recommend any in the area to go on down. More

Excellent Buying Process Michael was a jewel to work with. I got the car I wanted at the price I wanted. I would buy from Pattersons again! Theses guys are great Michael was a jewel to work with. I got the car I wanted at the price I wanted. I would buy from Pattersons again! Theses guys are great More

Great Experience I bought a used car and had a great experience. Chris Emery helped me and he was very helpful and friendly. I would definitely recommend Chris an I bought a used car and had a great experience. Chris Emery helped me and he was very helpful and friendly. I would definitely recommend Chris and Patterson's to buy a car from. More

Chris Emery at Patterson's BMW is a very knowledgeable auto professional. He help me in every aspect of my purchase and it was a pleasure working with him. auto professional. He help me in every aspect of my purchase and it was a pleasure working with him. More

Chris Emery is by far the most professional and honest expert I’ve worked with in this industry. Unmatched integrity that is tough to find. Emery is by far the most professional and honest expert I’ve worked with in this industry. Unmatched integrity that is tough to find. More

I dealt with some great people! Very satisfied Mark Havens helped me pick out the car of my dreams and I appreciate all his help and assistance so much. If you are looking for a vehicle and need to Mark Havens helped me pick out the car of my dreams and I appreciate all his help and assistance so much. If you are looking for a vehicle and need to find an honest, helpful salesman Mark is your guy! I also had a wonderful experience with the head marketing director for BMW at Pattersons. His name is Dezzie and he took very good care of me and provided amazing service. More