BMW of Wilmington

Roman was the most pleasant and helpful salesman I’ve met. Walks you through each step of the process, is never pushy, and creates an overall pleasant atmosphere. Wonderful proffesional, Thank You! met. Walks you through each step of the process, is never pushy, and creates an overall pleasant atmosphere. Wonderful proffesional, Thank You! More

Roman is what you look for in a car salesman. Not pushy, personal, and doesn’t bother you. He’s the best car salesman I’ve talked to in years. Not pushy, personal, and doesn’t bother you. He’s the best car salesman I’ve talked to in years. More

Would give 10 stars! Stellar service and professionalism in all aspects of the experience! Salesman Gareth went above and beyond to make everything perfect! Ask for him Stellar service and professionalism in all aspects of the experience! Salesman Gareth went above and beyond to make everything perfect! Ask for him if you're in the market, he'll "do ya right". More

Fantastic service. Tom was great through the whole buying process and left us feeling appreciated and valued as customers. Tom was great through the whole buying process and left us feeling appreciated and valued as customers. More

Tom Dolan, Joey Moore and Greg Mays are all outstanding to deal with. These days all vehicles are solid, what makes the difference is the service you get and these 3 go above and beyond to meet your expect to deal with. These days all vehicles are solid, what makes the difference is the service you get and these 3 go above and beyond to meet your expectations. Their goal is to make you a customer for life. Special thanks to Tom Dolan for always fighting for his customers to be satisfied. Truly a win/win outcome for me. More

I have now leased three vehicles from BMW of Wilmington, two from Alan Shapiro. Every experience has been a positive experience from beginning to end. I also have serviced my vehicles at this dealer due two from Alan Shapiro. Every experience has been a positive experience from beginning to end. I also have serviced my vehicles at this dealer due to their outstanding customer service. More

I had an excellent experience with Rob Stevens who was a good listener and helped me through several test drives of different vehicles as he made recommendations based on my feedback of the each. He identi good listener and helped me through several test drives of different vehicles as he made recommendations based on my feedback of the each. He identified a CPO Macan GTS which was a perfect "fit". The entire financial process was smooth and understandable. I give Rob Stevens and the other folks with whom I dealt high marks. A fine dealership, indeed. More

Just bought a BMW from them and it was the easiest car buying experience I’ve ever had! Rob Stevens knows his stuff and didn’t put any pressure on me. Let me make up my mind on my own and answered all my buying experience I’ve ever had! Rob Stevens knows his stuff and didn’t put any pressure on me. Let me make up my mind on my own and answered all my questions! Very happy with the car! Definitely recommend using him if you’re looking! Not to mention it was raining and nobody came out side at the other dealers! More

Worst service dept I’ve ever dealt with. Five hours and $450.00 later and NOTHING done to fix my car. Do NOT recommend! Five hours and $450.00 later and NOTHING done to fix my car. Do NOT recommend! More