Bachman Chevrolet

I will never purchase a vehicle from this dealership again because of the service and how they handle communication. I have never been able to call the service department and speak to a live person. T again because of the service and how they handle communication. I have never been able to call the service department and speak to a live person. They just let everything go to voicemail and they never call back. If I want an update on my car, I have to physically drive there to get one. We dropped my wife’s vehicle off over 24 hrs ago due to a warranty issue, we have called twice to see if they even got the keys, have looked at anything, or possibly had a diagnosis of the issue. We are a busy family of 5 and it’s pitiful that I am going to have to drive up there to get an answer from somebody. I hate the way they handle service. More

The Bachman Team, led by Josh Edgar and the Service Department helped us not only with the purchase of our 15 passenger Ford van, but help with replacement of a couple door handles, air vents and a sea Department helped us not only with the purchase of our 15 passenger Ford van, but help with replacement of a couple door handles, air vents and a seat belt. Josh, his attention to details and our requested timeline, is very appreciated. Check-out who benefits from our well taken care of van! More

They used to send out coupons they stopped doing that. And their price for the oil change rotate and filter has almost doubled. And their price for the oil change rotate and filter has almost doubled. More

I really appreciate and thankful for Shane Diggs for being kind accurate efficient and professional . being kind accurate efficient and professional . More

Service department is fantastic. I purchased our 2015 Chevy Traverse new at Bachman. All service , oil changes, etc always done there. Perfect in every way. I now have over 141,000 m I purchased our 2015 Chevy Traverse new at Bachman. All service , oil changes, etc always done there. Perfect in every way. I now have over 141,000 miles and our Traverse has been bulletproof. Highly recommended!!! More

The wait wasn’t long at all. Thanks for everything. I really appreciate everyone’s help in this matter. Thanks for everything. I really appreciate everyone’s help in this matter. More

Warning, Don’t use this dealership for service, They wouldn’t cover an engine issue under warranty even though truck was still covered by 5 year 100000 mile powertrain warranty. They wanted $500 to flas wouldn’t cover an engine issue under warranty even though truck was still covered by 5 year 100000 mile powertrain warranty. They wanted $500 to flash computer. More

DO NOT TAKE YOUR VEHICLE TO THIS SERVICE CENTER. I took our 2016 Chevy Malibu for an engine gasket repair with a minimum oil leak, and to have a massive oil leak, I needed a whole new engine. Tyler I took our 2016 Chevy Malibu for an engine gasket repair with a minimum oil leak, and to have a massive oil leak, I needed a whole new engine. Tyler Collard, the service consultant, avoided calls and left early before we picked up the car. Susan Whelan, the service consultant who was there when we arrived, was rude and left the building without answering what happened. Tony Jefferies, the service consultant, was sitting there putting in his two cents and not helping. They lied and said the Wayne manager left for the day when he was there and came out at the last minute to try and figure out what happened. Wayne stated they would never let a vehicle leave their lot unsafe to drive. Well, you did. More

The service was fast, really clean place. Make you always came back. The customer service exceptional! Make you always came back. The customer service exceptional! More

This service has the worst customer service. I will never go back and will not recommend this place to anyone else. My Blazer has been there for 6.5 hours since my 7:30 appt time (which is a jok I will never go back and will not recommend this place to anyone else. My Blazer has been there for 6.5 hours since my 7:30 appt time (which is a joke). They were going to look at it then call me and let me know what it was going to cost to fix. And this $185 diagnostic fee is a joke when they have fixed this problem in other vehicles. Worst dealership EVER in my opinion. More