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Baker Cadillac, Inc.

Leominster, MA

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90 Reviews

495 Main St

Leominster, MA

01453

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Showing 90 reviews

November 06, 2021

I recently had a great experience buying a GMC box truck here. From the initial phone call I had with the sales person, Ralph, I knew I was at the right place. I got a great financing deal with warranty, More

by landrymechanical
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph , Joel Baker, Kim Aro
January 19, 2018

JC's salesmanship and support JC was extremely helpful throughout the process, making himself available every step of the way. He assured us we could contact him in the future if More

by Carol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ciccone
December 28, 2017

5 star Treatment John “the happy” camper was an amazing salesman. He was very thorough in answering all of our questions and with helping us select the correct vehicle More

by Boston’s Best
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John(The Happy) Camper
October 05, 2017

WONDERFUL I been coming to Baker Cadillac for many years and I have not had any bad experiences when purchasing a car or having any service a car. More

by caddygirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Many others that helped out my family, Randy Tucker, Shelley Debitetto
September 15, 2017

Failed starter I have been a customer at Baker Cadillac for years and while I have appreciated the good quality service, loaner car and fair prices, last Friday even More

by Cb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy, Thomas J. Haley
July 26, 2017

Amazing experience for a first care sale! This purchase was my first car purchase with everything in my own name, so I was a little nervous about how the whole process would work. I had no rea More

by Heidi White
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Martin, Ryan Condon
June 28, 2017

Bait and switch! They had a 2014 white SRX luxury listed at $22,800 on cars.com and when I called to express interest, the sales man Ryan I spoke with also said $22,80 More

by Mainer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rob, Ryan Condon
Jul 06, 2017 -

Baker Cadillac, Inc. responded

Hello Mainer, I am reaching out to you to appologize for the error we had on our website. I take resposibilty for the error. Once a month I prepare a list of specials for our web site provider for the upcoming monthly specials. If you review our web site you'll notice a number of cars that the listing ends in the number "7" this number tells our staff that this will be a discounted price for the month of July. Unfortunaltey there must have been a key punch error on my part. If you follow our reviews I don't believe you'll find any trends of "bait and switch" tactics as suggested only simple human error. I would be happy to talk with you directly if you would like to give me a call? My Appologies Sincerly Mark Schelfhaudt Baker Cadillac

June 25, 2017

Highly recommend Jason was great to work with, and navigated us through the motions effortlessly. He even stayed after closing time so that we could test drive multipl More

by Kerrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Plamondon
Jun 25, 2017 -

Baker Cadillac, Inc. responded

Kerrie, Thank you for the positive review we appreciate the opportunity to assist you in the purchase process. Let us know if we can help? Mark Schelfhaudt Baker Cadillac

June 05, 2017

Stellar Customer Service and Professionalism! I cannot speak highly enough about this dealership and the level of professionalism exhibited by the entire team at Baker. Jason, Tom and Rob were a p More

by Nicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob, Tom Mara, Jason Plamondon
Jun 19, 2017 -

Baker Cadillac, Inc. responded

We appreciate you taking your valuable time to review our team. Thank you, Mark Schelfhaudt Baker Cadillac

June 03, 2017

pre-owned vehicle purchase Mary Jason was a pleasure to deal with in person as well as on the phone. He was able to answer all my questions and made the car buying process eas More

by misty2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Martin, Jason Plamondon
Jun 03, 2017 -

Baker Cadillac, Inc. responded

Mary, On behalf of Jason and the team here at Baker Cadillac I want to thank you for the high rating of Jason Plamondan and Baker Cadillac. Mark Schelfhaudt

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