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Baker Nissan

Houston, TX

4.9
1,228 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 34 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 1,228 reviews

March 31, 2024

Bj and alex what a team helped me get into a like vehicle within what seemed like 30 minutes very knowledgeable answered every question without hesitation and made the process the easiest I ever had buying a More

by Paulamckay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BJ Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Baker Nissan responded

Paulamckay, it's experiences like yours that really keep us motivated!

March 28, 2024

Very professional and concise. Accommodating waiting room with clean bathrooms is a must! Bilingual personnel is inviting! More

by paul_garcia05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yamet Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2024 -

Baker Nissan responded

Hello Paul_garcia05, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

March 27, 2024

Baker team is amazing thank you Amy, Najee, & Amir for always making a bad situation manageable. I will forever be a Baker customer More

by isissteele7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Najee
Mar 29, 2024 -

Baker Nissan responded

Hi Isis ,Thank you so much for taking them time to share how great your experience was on your recent visit to our service department we really appreciate your feedback!

March 21, 2024

Amir is a genuine employee for Baker Nissan. He takes really good care of his customers. He values them as a person while listening to their concerns regarding their vehicle. He will never stee More

by Fleury1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amir Ghoreishi
Mar 22, 2024 -

Baker Nissan responded

Fleury1, it's experiences like yours that really keep us motivated!

March 19, 2024

Best customer service and a good Job. I'm so lmpressed of their service upon my vehicle.. More

by Grace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Umair R Sarwar
Mar 21, 2024 -

Baker Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 09, 2024

Very cordial and professional staff. No hard selling and very reasonable pricing on parts and labor.. Great customer service and work was done right the first time to my satisfaction. More

by melabe37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Umair Sarwar
Mar 12, 2024 -

Baker Nissan responded

Wow ! thank you for such a great review of your service visit we strive for an amazing visit and glad to hear you had just that !

March 08, 2024

I was unaware initially that my warranty actually was not an "anything wrong" warranty as the finance person had implied. However, the gentleman today explained how my tires are covered. He was very helpfu More

by eldoradee
Recommend Dealer
Yes
Employees Worked With
Don't remember the gentleman's name.
Mar 11, 2024 -

Baker Nissan responded

Thank you for coming to our dealership and trusting us with your vehicle ! Have a great day

March 06, 2024

Great service and appreciate all employees that helped us in and out fast food happy Thankyou all More

by Victor Guerrero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Salazar servíce advisor
Mar 08, 2024 -

Baker Nissan responded

Victor we're glad you had such a wonderful experience with us! Thanks again for the recommendation, and have an amazing day!

February 28, 2024

From the young man (Bryce) who asked what I needed to the service rep (Sam B) and their follow through, I was extremely impressed with their service! I don't think I've ever been that happy at a repair shop More

by MAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce, Sam B (Service)
Mar 02, 2024 -

Baker Nissan responded

Mam, we're so glad that we were able to go above and beyond your expectations!

February 24, 2024

Very happy to help and made sure all my concerns were addressed and problems solved. More

by lathan1hill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Najee
Feb 27, 2024 -

Baker Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!