Bald Hill Kia

Horrible Business. Took the car in for a Diagnostic and they couldn't figure out what the problem was but suggested 2800 in other " Necessary " repairs. What Bull. They Took the car in for a Diagnostic and they couldn't figure out what the problem was but suggested 2800 in other " Necessary " repairs. What Bull. They stated back brake pads were worn. When I got home I took the back wheels off and they were frozen so Kia never even looked at the brakes but suggested pads and rotors. I gave this Kia dealer a chance after being lied to from another Kia but the same here. Lies only. Never again will I purchase a Kia. These dealers can't even fix their own cars but want a ton of money for unnecessary repairs. What a JOKE!!!!!!!!!! More

I had the pleasure of Erika assisting me with my new k 5 kia. From start to finish there was no hassle or pressure like other dealerships. Any questions about any of the vehicles where honest and helpful. kia. From start to finish there was no hassle or pressure like other dealerships. Any questions about any of the vehicles where honest and helpful. Definitely worth a stop by. More

Brought in for oil change. When scheduling they wanted to add fuel additive and tire rotation, said no. Sent an email to my wife since the car is in her name. Stating it need When scheduling they wanted to add fuel additive and tire rotation, said no. Sent an email to my wife since the car is in her name. Stating it needed cabin filter, air filter and 4 wheel alignment. I had changed the filters less than a thousand miles ago and the tires were wearing correctly. She said no. Ask for a quote to buy the car outright since we are going down to one car. 6 years old with less than 40k miles, no scratches or dents, a 1 inch wear mark on driver seat, rest of interior is like new. They listed it as Fair condition making the value thousands less. More

Good customer service especially Mohamed Hassan and Finance manager. Place is highly recommended to purchase a vehicle Finance manager. Place is highly recommended to purchase a vehicle More

Rude, no customer services skills. The financial manager had no idea about the paperwork needed. The financial manager had no idea about the paperwork needed. More

I had the best new car experience I’ve ever had at Baldhill Kia . Erika was so nice and personable. She’s a great sales person. So friendly and she kept in touch with me about when my car was coming i Baldhill Kia . Erika was so nice and personable. She’s a great sales person. So friendly and she kept in touch with me about when my car was coming in. The Manager was friendly and the finance manager too. It was a “no pressure “ experience . I’m so happy with my car. Thanks Bald hill Kia. More

The service department is remarkable! I personally want to thank Nick Rose for going above and beyond a service representatives usual daily routine. I can not say enough kind wor I personally want to thank Nick Rose for going above and beyond a service representatives usual daily routine. I can not say enough kind words regarding Bald Hill Kia and the entire service department. I purchased my Sorento from Taska Kia in Johnston, and I will never return. The service department is absolutely horrible. They charged my warranty company, Triton, for services that were never rendered. I would bring my vehicle there for service and once returned other things were broken in my vehicle. Taska would never admit to causing the damage which was not present prior to their service. I trust the Bald Hill Kia service department with my life after Taska's service department just about got me killed on I95 more than once with their so called completed repairs! I would give Nick Rose at Bald Hill Kia a 10 star rating if it was available. Amber I also want to thank you for your kindness and compassion regarding all the repairs made to my vehicle recently. You and Nick definitely over achieved number one in customer satisfaction! Thank you so much for what you have both done for me! Barbara Iannotti More

The service I received was very poor. Never received a call about my service or when the vehicle was ready. The service advisor was not friendly wasn’t concerned about my issues. And wh Never received a call about my service or when the vehicle was ready. The service advisor was not friendly wasn’t concerned about my issues. And when I picked up the vehicle the young man was very unprofessional!!! More

Erica Marfeo @Baldhill Kia very friendly and informative Erica Marfeo @Baldhill Kia very friendly and informative made the car buying process a simple task Erica Marfeo @Baldhill Kia very friendly and informative made the car buying process a simple task More

I am 67 and have purchased numerous types of new vehicle, car, truck and motorcycles, from different dealerships depending on vehicle type, and must say Bald Hill Kia has THE worst concern for customers and car, truck and motorcycles, from different dealerships depending on vehicle type, and must say Bald Hill Kia has THE worst concern for customers and thier purchased vehicles that I have experienced. Service department has one person, gentleman named Frank that seems to care, and the rest, especially along with the service manger, make you feel unimportant and an interuption to thier day. Love the vehicle but truly sorry I bought it due to this dealership. I hate to do it, but will now be going to a different dealership for service and wish I gave them the sale. They also recommended a protection plan and I bought it. They cannot make good on the plan but have made many many excuses. More