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Balise Lexus

West Springfield, MA

4.9
275 Reviews

1385 Riverdale Street

West Springfield, MA

01089

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Showing 275 reviews

March 15, 2024

The best experience I’ve ever had. Very professional courtesy friendly and thorough. I will not buy car from any other dealer. Very impressed. More

by TJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy and Dave. , Giovanna Bacchiocchi
February 26, 2024

They are professional, courteous, helpful, and efficient. Each time I have brought my car in for regular service it's been a pleasant experience. More

by Malachi
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chris Hagen
February 26, 2024

Great service profesional quick appt and pick up same day well explained and all issues fixed More

by Margaret
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dmitriy G
February 23, 2024

Chris always treats us with the respect and great service like usual and is kind and caring towards customers More

by Victoria
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chris, Giovanna Bacchiocchi
February 14, 2024

It is always a pleasure to have my vehicles serviced by Balisle. Best dealership ever. More

by Aprilwest59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
January 31, 2024

Balise Lexus in west Springfield are a good dealer to deal with. They have professional staff and technicians to work with customers, to understand their needs and make them satisfied. I have been with t More

by jeromejocelyne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Rensuli
December 14, 2023

Excellent service wait time a little long but I definitely will come back from my next service. Thank you, Lexus Belize. More

by Vincentsnipes13
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
LUIS, Giovanna Bacchiocchi
December 14, 2023

Excellent dealership, stellar service department. Always a pain free visit. My service advisor Dmitriy Gotlib always goes out of his way to provide the best experience possible. I’ll be back in 6 More

by recaros54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dmitriy Gotlib, Giovanna Bacchiocchi
December 11, 2023

I believe that good customer service is the most important feature that a dealer can offer to their customers. Balise Lexus continues to provide outstanding customer service each time i bring my veh More

by Rbatta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dmitriy Gotlib
December 05, 2023

I have been a customer of Balise Lexus for approximately twenty-five years. In all of my dealings with the dealership I have always found them to be professional and accommodating. In my opinion the sales a More

by DPSarnelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GM Tim Cardillo, Service Consultant Joe Renzulli and the service team
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