BEWARE - unethical
We found a vehicle on the Balise Toyota of Warwick web site. Went to the dealership on Friday 10/6/17 to take it for a test drive, we decided to buy it. Sat down with the salesman and they provided the paperwork for us to take to our bank because we were able to get a much better interest rate than they could provide. we offered to give them a deposit, we were told it was not necessary, they would hold it for us. Had to work the next day so we were not able to get to the bank, we went to the bank on Sunday 10/8/17 and discovered the sales team at Balise gave us the wrong paper work so we had to go back to the dealership to get the right paper work in order to secure the loan and get the bank check for the dealer. While getting the paper work straightened out, again we offered a deposit. Again we were told it was not necessary they would hold it for us "hide it in back" we were told. Banks were closed 10/9/17 for Columbus Day. We have an appointment at the bank for today 10/10/17, now that we have the right paperwork. Now we are told they sold the vehicle to someone else. Very unethical, unprofessional, and down right misleading. Not to mention how much of our time they wasted.
I was also interested in trading in my 2013 Tacoma for a new one. Will not do it at Balise.