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Balise Toyota Scion of Warwick

4.8

820 Lifetime Reviews

1400 Post Rd, Warwick, Rhode Island 02888 Directions
Sales: (401) 352-5911

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820 Reviews of Balise Toyota Scion of Warwick

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February 27, 2018

"Great team, honest dealer"

- Millville

I started out working with Bob but when I had to change when we were coming in last minute he referred me to Jackie. She answered all my questions and the one she didn’t know she found Sean who did. They were both Super understanding and patient. The pricing was very competitive and the customer service was top notch. Even our finance rep Jide was amazing. We got there late and so we were keeping everyone from going home but he didn’t let that affect him. He was informative, personable and funny. I have never had so much fun doing fianancing paperwork. This is a great place to purchase a vehicle and I love it so much I have every intention of using their service dept for all my vehicle maintenance needs. The final thing I will say is we used to always go to Boch Toyota in Attleboro. We were sadden to see that our favorite sales person from our last purchase there 6yrs ago had moved on. When we were finishing our purchase here at Belisle who did we see walk by us on the way to fianance the vehicle but Savanh who stopped and said hey I remember you which only further cemented in our mind that Belisle understands what makes a dealership is the people and they go out of there way to get the best people possible at every level. 5 stars isn’t a high enough rating for the level of customer service and Team work they displayed.

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Recommend Dealer
Yes
Employees Worked With
Bob Cipriano
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jide Alarapon
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sean Willard
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Jackie Tanguay, Savanh Insisiengmay
February 26, 2018

"Good experience until you hit the finance dept... READ"

- aparmenter

First I'd like to say that Harry was a great Sales rep - very accommodating, friendly, helped move things along. Got us in a test drive immediately of the vehicle I was interested in and then we were off to the paperwork. I also had a good experience with Danielle over the phone before my visit and was given all the info I needed. However it all went south when it was Jide's turn. I planned to finance the vehicle, they ran my credit and everything came back OK, 800+ no issues. Great! Lets see what rates they have for me.. Immediately Jide just jams the tablet in your face and shows you monthly payments with a bunch of additional stuff that I wasn't interested in. I don't even mind that he was trying to push all the extra warranties etc. That's his job I get it. But when I asked for the rate he came back with 5% from Toyota financing. That seemed outrageous to me, despite his pleas that "rates have gone way up!". I know they have gone up Jide, however everyone knows that you can still get a reasonable rate in the ~3% ballpark with excellent credit from most credit unions and even major banks. I asked to see the list of rates he returned after shopping my credit around - he replied "what list?" and refused to show me. I was a little confused about this and insisted I can just get a better rate from my credit union. At that, he pulled out 1 single rate from "Huntington bank" (which turns out to be the bank Balise uses). That was also 5% - and of course he was trying to show that the rates are all the same. When I was ready to just call my credit union and do it myself, he looks up another bank and it comes back at a slightly more reasonable 3.5% I ended up going forward with that to speed things along with plans to refinance later. Later that day when I checked my credit info I found that Jide had run my credit a total of 8 times!!! In addition to the hard pull for my score, he shopped my rate at 7 banks including Chase, TD Bank, Wells Fargo.. and HE NEVER SHOWED ME THE RATES! Why? Because they were better than the Toyota and Huntington rates. This is SO deceptive, you work hard to have excellent credit only to have someone like this drag it through the mud with all the hard inquiries. Anyways, Jide will hit you with the "dealerships have changed their ways" line but in the end they still just try and pull a quick one on unsuspecting customers. Its really too bad because otherwise everything else with the experience went well. Harry, thanks! Jide, no thanks! Stay away.

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Recommend Dealer
No
Employees Worked With
Jide Alarapon
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Harry Nguyen
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Danielle
February 18, 2018

"Terrible, terrible. "

- Go somewhere else

If anyone looking to get lied too, while waiting three hours just to get % rates - this place is for you... finance guy was extremely rude with the entire experience. *Salesman Mohammed, was very nice but the rest of the experience was sour. They quote you a low price of the car so you can come in, every time I showed him what was given to me - he reacted by “it must of been another MSRP... Never again - Mr. Balise please know you have lost a customer!

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Recommend Dealer
No
Employees Worked With
Mohammed Alkabouni
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jide Alarapon
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
February 04, 2018

"Used Vehicle Purchase"

- Pinkie

Went to this dealer my multiple amounts of time and it never faked to beat my expectations. The staff here will take care if you and will make sure your experience here was wonderful.

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Recommend Dealer
Yes
Employees Worked With
Syed Shah
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
February 04, 2018

"Superb Experience "

- TFaith

I've bought multiple cars from this here fine dealership and I can't believe how the service here is wonderful. Highly recommended everyone to come buy a car here.

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Recommend Dealer
Yes
Employees Worked With
Syed Shah
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 23, 2018

"Excellent salesperson "

- Wager

Salesperson was attentive polite extremely helpful and courteous. Fast experience. Helped with something on my previous Prius also. Followed up two days later to make sure all was well

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Recommend Dealer
Yes
Employees Worked With
Mohammed Alkabouni
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 21, 2018

"Great Car buying expereince"

- Anne-Marie Rocchio

We knew we wanted to buy a Toyota, but our sales experience. was great. There was no pressure and we purchased our new vehicle in a timely manner with a great deal of consideration to our time and schedule. We would highly recommend Balise Toyota to friends and family , and our sales associate Mohammed Alkabouni

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Recommend Dealer
Yes
Employees Worked With
Mohammed Alkabouni
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jide Alarapon
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 19, 2018

"Excellent service, No pressure."

- Maslow

Our sale consultant Syed Shah is the best! Very helpful, no pressure sales and always ready to answer any questions. The service waiting area is very comfortable with cushioned chairs, free coffee, popcorn, cookies, T.V., wifi etc.

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Recommend Dealer
Yes
Employees Worked With
Syed Shah
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 14, 2018

"Lease"

- mreither

All of the staff were very friendly and accommodating. I greatly appreciate the staff working with my budget and taking the time to make it work, even though the sale pushed well past the working hours. The staff that helped me learn about my car right before leaving were very kind, they must have known I was incredibly exhausted.

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Recommend Dealer
Yes
Employees Worked With
Syed Shah
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Frank Cardinale
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 05, 2018

"Ms. Morales"

- G.M

Jacqueline T. was very helpful and patient in the process of buying my Venza. Allowed me to test drive a couple of vehicles before deviding. Thank you for your help!

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Recommend Dealer
Yes
Employees Worked With
Jacqueline Tanguay
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