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Car Connections Auto Select

Newport, RI

4.5
1,044 Reviews

166 JT Connell Hwy

Newport, RI

02840

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Showing 1,044 reviews

June 06, 2023

Bought three cars from them. I paid $5000 for a warranty that no one is able to provide the information on. Owner keeps saying to contact him, and that he emails information, ho More

by ER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lucas Barry
February 14, 2023

Basically they lied for about two weeks saying they don't have it then told me it's for sale then sold it to another dealer who is now selling it for a higher price More

by MATW.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lou Campos
Feb 18, 2023 -

Car Connections Auto Select responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Lucas Barry - General Manager

December 12, 2022

Scotty was incredibly helpful and patient with me throughout the whole car buying process. He even stayed late to ensure I could take the car that same night! I would recommend this dealership to new More

by parldogs1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scotty Pimentel
Dec 13, 2022 -

Car Connections Auto Select responded

Thanks for sharing about your experience with Barry Automotive Group. We appreciate your business and hope to see you again soon! Take the drive - You're worth it Lucas Barry - General Manager

November 23, 2022

Excelent service and do everything to get you approved for the car of your dream great team More

by idaliahernandez0830
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose tavera , Scotty Pimentel, Jason Chase
Nov 25, 2022 -

Car Connections Auto Select responded

Idalia, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Take the drive - You're worth it Lucas Barry - General Manager

November 12, 2022

I bought a car there and Jason and Lou took great care of me. They were professional and picked me up and delivered my car to my home. I highly recommend this place to buy a car. More

by cwillis
Recommend Dealer
Yes
Employees Worked With
Lou, Jason Chase
Nov 13, 2022 -

Car Connections Auto Select responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Jason, Lou, and our team here at Barry Automotive Group are glad to have you as a customer. Take the drive - You're worth it Lucas Barry - General Manager

November 07, 2022

Great place they will work with you if they can’t get you in a car no one can More

by jermainebell526
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotty Pimentel, Jason Chase, Peter Kelly, Kori Correia
Nov 07, 2022 -

Car Connections Auto Select responded

Jermaine, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Take the drive - You're worth it Lucas Barry - General Manager

November 04, 2022

Lou was very friendly and showed a genuine interest in my son and I. He walked us through the purchace process comfortably. Jose T. was professional while down to earth. I felt unpressured and valued. The wh More

by Sassoon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Campos, Jose Taveras, Scotty Pimentel, Kori Correia
Nov 06, 2022 -

Car Connections Auto Select responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Barry Automotive Group. Take the drive - You're worth it Lucas Barry - General Manager

October 31, 2022

Kori was very thorough and helpful in finding and purchasing a car. He made a barrys customer for life! More

by perfect.bliss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Correia
Nov 01, 2022 -

Car Connections Auto Select responded

Thank you so much for your wonderful review! We are thrilled that Kori had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Barry Automotive Group! Take the drive - You're worth it Lucas Barry - General Manager

September 14, 2022

Kori was a pleasure to work, very personable and was looking out for me the whole time with no sales pressure. Same day delivery on the car I purchased with no hassle. The management team was also a big More

by Keith Garcia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Connors, Jose Taveras, Kori Correia
Sep 14, 2022 -

Car Connections Auto Select responded

Keith, Thank you so much for your kind words for Kori, and for taking the time to leave us this wonderful feedback! Take the drive - You're worth it Lucas Barry - General Manager

September 13, 2022

Horrible place kori said hey take this in six months we will get you a better car mind you this was for my pregnant wife..... year later nothing no help with cost Paid for warranty that covers nothing over More

by Luke
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kori Correia
Sep 15, 2022 -

Car Connections Auto Select responded

Luke, I'm very sorry to see that you feel the way you do. I am slightly taken aback with your perspective of how we have treated you and your wife. We were able to approve you through our internal lending program when no one else would give you and your wife a loan for a vehicle. You purchased your vehicle in August of 2021. You have never once been to our service department for a single issue. The loan has been late multiple times and I have worked with Amanda so that you folks could keep the vehicle. You did indeed purchase a 3yr Service contract that covers much of your vehicle, but we have never called a claim in for you or for your wife. I would be more than happy to review what issues you are currently having but being honest about the scenario is where we must start. Please feel free to contact me at 401-851-5143 and I again would be more than happy to further discuss it with you or Amanda. Regards, Lucas Barry

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