Bart's Car Store - Columbia City

awesome customer service Paul was super nice, honest and straight to the point. He wasn't pushy and had all the answers. Quality trucks with great service! Will recomened to e Paul was super nice, honest and straight to the point. He wasn't pushy and had all the answers. Quality trucks with great service! Will recomened to everyone I know! More

awesome Chris fish was an awesome sales man very friendly and understanding i reccomened barts car store...he was great to work with if i need another car i Chris fish was an awesome sales man very friendly and understanding i reccomened barts car store...he was great to work with if i need another car i no where im going More

Great Experience I have purchased several vehicles from Bart's and referred people there also. My experiences have always been great. If they didn't have it they found I have purchased several vehicles from Bart's and referred people there also. My experiences have always been great. If they didn't have it they found it. No compliants, have made good friends also. Thanks Brandon Green for your help and Rick Heller, your awesome! More

Great Service and people!! My experience at BARTS was tremendous. We have been customers with them for yrs. managers was and always been helpful to me and my wife. My experience at BARTS was tremendous. We have been customers with them for yrs. managers was and always been helpful to me and my wife. More

Bart's is the only dealer I'll ever go through Within this past year I have bought 2 vehicles through Bart's, a 2007 Compass and a 2007 Cobalt SS and had the most outstanding experience buying thes Within this past year I have bought 2 vehicles through Bart's, a 2007 Compass and a 2007 Cobalt SS and had the most outstanding experience buying these vehicles. The Staff there is super personable and friendly and they also made the whole buying process extremely simple. They broke every number down right in front of me and allowed me to see where each and every one came from. To this day, they still keep in contact with me to see how the vehicles are treating my fiance and I. All in all they are the best dealership I have ever bought a vehicle through, I HIGHLY recommend Bart's car store and I always refer everyone I know to shop there. Thanks Bart's! More

Awesome Experince I had a great experience at Bart's this weekend the staff went out of there way to make sure my husband got the Dodge Ram he wanted really bad. Specia I had a great experience at Bart's this weekend the staff went out of there way to make sure my husband got the Dodge Ram he wanted really bad. Special thanks to Bandon Clement. More

Awesome Experience....No pressure no hassle Found a Diesel I liked on Bartscarstore.com and called about it... super friendly and knowledgeable about the truck, so I went on in. Paul was great t Found a Diesel I liked on Bartscarstore.com and called about it... super friendly and knowledgeable about the truck, so I went on in. Paul was great to work with, quoted me a price and a value of my trade-in.....which I liked!! Easy paperwork, no smoke and mirrors, I even bought the warranty(which they didn't try to shove down my throat either). Highly recommended!! Thanks Bart's!! More

Salesman lied to us.. Bought a 2006 trailblazer 2 weeks ago. Salesman Chris told me I was "REQUIRED" to purchase a $1600 extended warranty before the bank would finance me. Bought a 2006 trailblazer 2 weeks ago. Salesman Chris told me I was "REQUIRED" to purchase a $1600 extended warranty before the bank would finance me.(my credit is NOT bad) Called my husband at work and he spoke to Chris. Chris told him that yes I was required to purchase the warranty in order to be financed. Signed papers and drove vehicle home. I got to thinking about it and decided that I was not going to pay for this warranty, and that if they wanted to insist on it they could have the truck back. Called Chris and asked for a refund on the warranty....he lied and told me that it would be prorated and I'd probably only get 5 or 6 hundred dollars of my money back. "Not worth wasting my time" Chris said. Little did Chris know....my husband was sitting right beside me reading the details of the extended warranty. Which offers a FULL 100% refund if dropped within 30 days!!! There is lie #2 from Chris. The following morning my husband called the bank that had financed me. Asking if they had indeed REQUIRED an extended warranty to do my loan. They did some checking and said that they absolutely HAD NOT asked for anything along those lines at all! Nor would they ever ask for anything like that in order to finance someone. Soooo, there it is. Chris lied through his teeth in order to soak me for $1600. My husband called the Ft Wayne branch and lodged a complaint. About three hours later good ole Chris called me saying that they had re-written the loan, refunding my $1600. But ONLY after my husband blew up at them! And let them know he had called Community Wide and gotten the truth!! We went to sign the new papers and Chris wasn't even man enough to be there when we showed up! "he was out "running errands" according to his co-workers. Too funny! More

Customer Service and Great Quality Used Truck From start to finish Rick Heller went above and beyond. This was our first used car purchase with Bart's and I was very impressed. Customer service in From start to finish Rick Heller went above and beyond. This was our first used car purchase with Bart's and I was very impressed. Customer service in this industry is key and we felt very well taken care of very step of the way. I would not hesitate to call Rick again. More

Bart's Car Store Sold Me a Junk Car I'm a single mother of two young kids. I don't know anything about cars. I went to Bart's to buy a Jeep for the winter snow. During the test drive I n I'm a single mother of two young kids. I don't know anything about cars. I went to Bart's to buy a Jeep for the winter snow. During the test drive I noticed a weird grinding noise coming from under the hood. I asked the salesman about it and he said it was just the ice on the ground hitting against the side of the car. The salesman assured me it wasn't anything serious. I bought the Jeep. Less than a week later the car died and we got stuck at the side of the road. I took it to the Jeep dealership and they told me the car had serious transmission and suspension issues. They said it wasn't safe to drive the car out of the garage. They said it was like the whole car was held together with duck tape. I had to spend over $3,000 to fix everything. Bart's wouldn't do anything about it and they said - and I quote - "it's your problem now". Bart's sales staff were nice before I bought the car but their attitude quickly changed after the sale. I WOULD NEVER BUY ANOTHER CAR FROM BART'S CAR STORE!!! More