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Basil Toyota

Lockport, NY

4.8
552 Reviews

6179 Transit Road

Lockport, NY

14094

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Showing 552 reviews

October 26, 2017

Completely satisfied with my service experience at basil Toy Came in for an oil change tire rotation, They noticed I had a nail sticking out of my rear tire, took care that about me saying a word... it is been a More

by Mike East Amherst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim assistant service manager., Jess Basil
Oct 27, 2017 -

Basil Toyota responded

Thanks to you, Mike! Happy driving!

October 26, 2017

Prompt, Got R Done! My husband made the appt for my leased Corolla. When he arrived there the car was serviced immediately. Oil change, tire rotation and out in 40 min More

by HappyWithToyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't know name
Oct 27, 2017 -

Basil Toyota responded

Thanks for your candid feedback, this was certainly an oversight! We will be sure to pass it along to management. Happy driving!

October 21, 2017

Awesome dealership I was shopping around for a different vehicle. I loved my 2003 trailblazer ext but knew it was time to let it go. I needed to downsize and get better More

by Kham84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian (service) Ryan (finance) Stephanie (sales)
Oct 27, 2017 -

Basil Toyota responded

Thanks! We're so glad you had an enjoyable experience here with us, welcome to the family!

October 19, 2017

First service Had my vehicle in for its first service. Setting appointment was easy. I was in and out in about 20 minutes. Courteous, friendly, and professional. More

by KenH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Basil
Oct 27, 2017 -

Basil Toyota responded

Thanks Ken! Happy driving!

October 15, 2017

Great shop Fast,friendly, efficient and the setting while waiting is really comfortable. The costs are always lower than I expect. I love looking at the new ca More

by Mayoface
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George in finance a great guy
Oct 27, 2017 -

Basil Toyota responded

Thanks! Welcome to the family!

October 13, 2017

Positive Customer Service I really enjoy taking my vehicle to Basil Toyota for service. Everything is done quickly and done right the first time. I feel I can really trust the More

by Bob2038
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Cook
Oct 27, 2017 -

Basil Toyota responded

Thanks Bob! We appreciate your business!

October 12, 2017

Excellent service I was at Basil on Tuesday for service. Everyone that I interacted there was nice friendly and so helpful.I would recommend any family member or frien More

by beakrs21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Basil
Oct 13, 2017 -

Basil Toyota responded

We appreciate it! Happy driving!

October 03, 2017

Great service. Quick and efficient. Very professional and friendly. All of the staff are lovely and very helpful with recommendations. Definitely don’t go More

by Ravlover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Basil
Oct 06, 2017 -

Basil Toyota responded

Thanks to you! Welcome to the family!

September 18, 2017

Excellent service once again Fast, friendly service and very accommodating to our needs. Thank you Basil once again! I would very highly recommend your service department and deal More

by Frances
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wally Cook
Sep 22, 2017 -

Basil Toyota responded

Thanks Frances! We appreciate it!

September 15, 2017

Excellent all the way around I am a first time customer. They were incredibly helpful and friendly. The showroom was immaculate. The atmosphere was very inviting and i would recom More

by Zelaski123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie jesonowski
Sep 22, 2017 -

Basil Toyota responded

Thanks to you !! Welcome to the family!

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