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Bates Nissan

Killeen, TX

4.6
1,351 Reviews

5501 E Central Texas Expressway

Killeen, TX

76543

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1,351 Reviews of Bates Nissan

November 30, 2023

KP, sales manager, was the best sales manager we’ve been associated with in the car dealership business, ever! He, together with the salesperson, Devina, were professionals showing great respect and apprec More

by tonynacha
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Devina, sales lady; Bo, salesman , Kevin Perez, Joshua "Josh" Snyder
Nov 30, 2023 -

Bates Nissan responded

Thank you, Tony, for your kind words for Kevin and Devina and for this wonderful review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

November 29, 2023

My experience with Marshall at Bates, Nissan in Killeen was awesome. I’ll come back next time. More

by mdw0624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall Egson
Nov 30, 2023 -

Bates Nissan responded

It's great to hear that Marshall was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bates Nissan!

November 29, 2023

I love this dealership. I have bought 5 vehicles from here in the past 16 years. They are fast, friendly and I always leave feeling like I got a good deal. I hate the other More

by simone030587
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Williams, Tremayne "Trey" Evans, Clay O'Dell, Kevin Perez
Nov 30, 2023 -

Bates Nissan responded

Thank you, Simone, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bates Nissan.

November 28, 2023

I always get wonderful service at Bates Nissan! Austin is a wonderful service manager. He kept me informed each step of the way and went above and beyond what you would normally expect for a regu More

by Kelynson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Miller
Nov 28, 2023 -

Bates Nissan responded

Thank you for the kind words for Austin and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 28, 2023

They are always very polite and helpful whenever I am in. They also take care of the battery in my key fob and never let me pay for it, excellent customer service! More

by LARASURSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask
Nov 28, 2023 -

Bates Nissan responded

Lara, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bates Nissan, we look forward to having you as one of our valued customers for many more years to come!

November 21, 2023

Everyone from salespeople to sales manager was very helpful and very supportive that we, on the very first day purchased a ‘23 Nissan Rogue. Sales-lady, Devina couldn’t have done a better service. S More

by tonynacha
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Devina, Kevin Perez
Nov 21, 2023 -

Bates Nissan responded

Tony, It's great to hear that Devina was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your 23 Nissan Rogue! Thank you for choosing Bates Nissan!

November 19, 2023

Austin was very informative, courteous, kind, and friendly. I will be back when additional maintenance is due! More

by GKDEORSAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Miller
Nov 19, 2023 -

Bates Nissan responded

Thanks for sharing about your experience with Bates Nissan. Austin and our team appreciate your business and hope to see you again soon!

November 18, 2023

Very efficient, compassionate to our unique needs! Ben the salesman even came in on his day off to finalize the deal! More

by mrs.irelandnp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Vargas
Nov 19, 2023 -

Bates Nissan responded

Mrs. Ireland, Here at Bates Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

November 18, 2023

I was pleased on check in, meeting my tech. Service area was very clean, time for pickup was very smooth! More

by flakeswoman7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Nov 19, 2023 -

Bates Nissan responded

Thanks for sharing about your experience with Bates Nissan. Nate and our team appreciate your business and hope to see you again soon!

November 17, 2023

everything works out in a good time, and the amount of time it took was not that long everything look really good and clean alien. More

by Donald.bisson96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Austin Miller, Marshall Egson
Nov 19, 2023 -

Bates Nissan responded

Donald, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

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