"I bought a used, 2005 Pontiac Grand Am GT from Baumann in..."
I bought a used, 2005 Pontiac Grand Am GT from Baumann in March of 2012. Water leaks in from the passenger-side windshield area every time there's rain, and the insulation under the carpet is destroyed. The problem existed before I bought the car, yet Baumann has refused to fix it. Their only solution was to try to sell me a guard piece for a Grand Prix.
Do not buy a used vehicle from this dealership.
"This was a long distance purchase of a used vehicle with..."
This was a long distance purchase of a used vehicle with a trade-in. There was disagreement on both seller and purchaser sides regarding the value of both vehicles. After some discussion about the net difference we could not come to a mutual agreement, so I stopped the process. Andy then convinced his management to agree to my final offer. I wired the money and never saw the car except from the pictures provided by the dealer. It was exactly what it was advertised to be, and exactly what I wanted.
"I want to thank Jim Ginnever and his team at Baumann for..."
I want to thank Jim Ginnever and his team at Baumann for their professionalism and courtesy. I have to admit, buying cars has always been a little scary for me, especially used cars!. Jim and his sales team helped me find a great car in my price range and I'm very happy with it. I did have to take the car back a few times for some mechanical issues but Jim stood by his promise to make sure that we were 100% satisfied and never charged us for a single repair! This kind of customer service is unheard of these days and it will definitely take me back to Baumann for my next purchase. Thank you again!
"This was my third vehicle I've purchased from Baumann's..."
This was my third vehicle I've purchased from Baumann's and wouldn't think of going anywhere else for a car. I moved out of state 3 years ago and still bought a car in December from Baumnann's because I trust them that much. Andy Taylor is a great representation of what Baumann's stands for; he is patient, nice, super helpful, and willing to do anything for the customer; including making a deal with someone 1,200 miles away!!