Bay Ridge Subaru - Service Center

Marc is always pleasant and helpful in answering questions and giving advice best dealership ever , now on my second outback new showroom is a plus bright and sunny questions and giving advice best dealership ever , now on my second outback new showroom is a plus bright and sunny More

Excellent, timely, friendly service.Special thanks to Excellent, timely, friendly service. Special thanks to Marc! The waiting area was too packed considering the virus situation, with mask etiquett Excellent, timely, friendly service. Special thanks to Marc! The waiting area was too packed considering the virus situation, with mask etiquette not enforced. I don't expect staff to play mask-police, but nevertheless I found myself without a safe place to wait and work while my car was being serviced. That said, I'm looking forward to seeing you all again for my next service at ~20k. I'll plan to leave the car and go elsewhere while the work is being done. Thanks! More

they were prompt and explained everything clearly and had a good attitude. It took longer than I had hoped but was satisfied none the less. a good attitude. It took longer than I had hoped but was satisfied none the less. More

Had a very pleasant experience with the express service this week. Sabina was friendly, efficient, smart and easy to work with. After 8 years working with this facility I have zero issues with their serv this week. Sabina was friendly, efficient, smart and easy to work with. After 8 years working with this facility I have zero issues with their service. More

Marc was so friendly and helpful and answered any question I had. The service was super quick and took less time than expected which was great! question I had. The service was super quick and took less time than expected which was great! More

Had an appointment for 1:30 but arrived at 1. Sabina met me at my car and before I got out, she advised that she failed to add the painting for my mirror and that I would have to pay for it. I indicated tha me at my car and before I got out, she advised that she failed to add the painting for my mirror and that I would have to pay for it. I indicated that she told me I would have to to pay for the labor( $140) at this time and that was what I was going to pay. I asked to speak to her supervisor and did so after she went to explain the issue. He came out and asked “what’s the problem “, and I said “you know what it is “ and I do not feel l have to pay for the painting. He then said he would remove the painting charge and work it out later. Note : It took two and half hours to complete the work. More

As always, fair and timely, lovely coffee and snacks. Everyone extremely pleasant. Comfy chairs. Mask compliant. He said two hours and indeed it was almost exactly two hours! Everyone extremely pleasant. Comfy chairs. Mask compliant. He said two hours and indeed it was almost exactly two hours! More

Like most dealerships, the wait time for service is a bit too long and the waiting room was too crowded for pandemic conditions. They should book fewer appointments to reduce wait time and crowding. too long and the waiting room was too crowded for pandemic conditions. They should book fewer appointments to reduce wait time and crowding. More

Love my Subaru dealership 😊 stop asking for more words Love my Subaru dealership 😊 stop asking for more words / sometimes enough is said with a few. You are creating a disincentive to participate in Love my Subaru dealership 😊 stop asking for more words / sometimes enough is said with a few. You are creating a disincentive to participate in future surveys More