Bay Ridge Toyota - Service Center

Deceptive billing practices, poor customer service. I was never contacted by the service department and had to wait two days for service to be completed. I was never contacted by the service department and had to wait two days for service to be completed. More

I am using this dealer for many years ! They are very professional, courteous and always on time. They are very professional, courteous and always on time. More

Very nice people and good service it just takes very long I gave in my car for a oil change and it took 2 and half hours other places it takes 15 to 30 minutes I gave in my car for a oil change and it took 2 and half hours other places it takes 15 to 30 minutes More

The staff at Bay Ridge Toyota are wonderful. Those performing work always do a great job. Those performing work always do a great job. More

Very professional and nice service, introducing all the information you need and take care of all the details and you will feeling comfortable. information you need and take care of all the details and you will feeling comfortable. More

No service no good better to close this place every time I go there I never satisfied I go there I never satisfied More

Several visits to one problem may not resolve, as in my case. The cost is sky rackets. I dropped my Prius 2013 at Bay Ridge. Toyota for Air conditioning was repaired on 7/15/22 and received on 7/22/22. case. The cost is sky rackets. I dropped my Prius 2013 at Bay Ridge. Toyota for Air conditioning was repaired on 7/15/22 and received on 7/22/22. The cost was $3,532. I paid to avoid losing the diagnostic fee. The repair was not good, and my air conditioner was still the same. I returned my car on 8/22 and paid over $700. Still, the same problem exists after two visits and paid over $4,200. Again, I returned the vehicle to Bay Ridge Toyota on 9/29 and still, till today, 10/4, no information on what they still did not repair or when I can receive the vehicle. Pray for me, please! Thanks J A. More

Had an appointment at 10 am ,the employee told me it will be ready at 3pm I left and came back at 3 as he said ,asked him if its done ,he said not yet and at 4 pm asked him if its done ,the checked and sai be ready at 3pm I left and came back at 3 as he said ,asked him if its done ,he said not yet and at 4 pm asked him if its done ,the checked and said yes we will start now ,when he said thaat i was shocked ,have been waiting 6 hours for nothing The worse dealership ever ,ridiculous More

Very professional. Although there was a long wait, they constantly reassured me that i would have my car back at the time i requested. I managed to retrieve my car righ Although there was a long wait, they constantly reassured me that i would have my car back at the time i requested. I managed to retrieve my car right on schedule. Customer representative was very considerate & made sure all of my request were handled. More

Good and prompt service. Always checks in on status with us before/after appt. We will continue to use Toyota Bay Ridge for our service needs. Always checks in on status with us before/after appt. We will continue to use Toyota Bay Ridge for our service needs. More