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Bayshore Ford
New Castle, DE
36 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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36 Reviews of Bayshore Ford
March 01, 2024
This is my second purchase of a used Ford Escape from Bayshore. I had the first one for 11 years and i have faith in there honesty and excellent service. I love my 2 year old escape and once i figu from Bayshore. I had the first one for 11 years and i have faith in there honesty and excellent service. I love my 2 year old escape and once i figure out all the amenities i'm sure i'll be very happy and i do love the heated seats. More
by tmodel
Employees Worked With
Andrew (Salesman)
Helpful August 16, 2023
Passed through area and had major service on F350 dually. Excellent communication by Will Brown, and timely completion of work. Very much appreciated the proactive updates. Overall, easy to give 5-star re Excellent communication by Will Brown, and timely completion of work. Very much appreciated the proactive updates. Overall, easy to give 5-star review. More
by Richard
Employees Worked With
William Brown
August 03, 2023
Deceptive,lies, salesman order trucks in your name. Call you and tell you that your truck will not be built. BUT Ford sends me updates. Saying truck is being built. You do not know what to believe w Call you and tell you that your truck will not be built. BUT Ford sends me updates. Saying truck is being built. You do not know what to believe when it comes to Bayshore. Shady practices More
by Cliff 302
Employees Worked With
Gonna hold that for a few weeks
January 20, 2023
I have been a Bayshore customer for over 25 years. I only deal with Bayshore because of the dedication of their salesman, Rob. The support staff and service falls far behind anything acceptable. I I only deal with Bayshore because of the dedication of their salesman, Rob. The support staff and service falls far behind anything acceptable. I have a 2019 Ford Ranger, the Temporary Tag expired and without any update or Registration. Upon visiting Bayshore the new Registration was found in the Clerks drawer and she noted that the Salesman wasn't in on the day it came in. (Nice System for handling Registrations) Additionally, the vehicle came with a Ford Pass System that hasn't worked right from the day I leased the vehicle. I purchased this vehicle at the end of the lease and am waiting for the my State Registration, the 60 day Temp tag expires today and Bayshore doesn't have the documents. This same thing happened when we bought our 2021 Bronco. A new T tag had to be issued. Someone needs to check on the processes and oversight of the back office personnel. More
by t.love27
Employees Worked With
Robert Wynne
December 19, 2021
Bay shore Ford and their team are great group of people. I am very satisfied with everything!! My sale Rob Wynn’s and Quick Lane team for service!! Seasonal Services!! I am very satisfied with everything!! My sale Rob Wynn’s and Quick Lane team for service!! Seasonal Services!! More
by Beast
Employees Worked With
Rob Wynne and Quick Lane Team
September 09, 2021
First the service department lost my Motorhome on their lot for 10 days, then it went into the que to be scheduled for service. I took about 4 weeks to determine the issue was with the equipment related to lot for 10 days, then it went into the que to be scheduled for service. I took about 4 weeks to determine the issue was with the equipment related to the Coach Body and parts had to be ordered. After the parts where delivered, the parts got lost. Finally the parts where located and installed. My motorhome was returned and the Air Conditioner stopped working. So, I started my own investigation. Wires that were tucked under the dash were found between the engine cover (dog house) and the fire wall. This wires were laying on top of the engine, where the insulation could had easily melted and possibly cause a fire. Other wires were also found with ends exposed and disconnected. In all the coach was at Bayshore for 10 weeks, and I had to finally diagnose and repair the AC. This tech should be counseled and possibly dismissed for leaving a customers vehicle in a dangerous condition. More
by captsewer
Employees Worked With
Brandon
August 28, 2021
Took my truck (6.0 superduty) to them because it wouldn't start. They told me on the phone they are booked out 10days but would look at is asap. 3 or 4 days later they finally looked at it. And told me that start. They told me on the phone they are booked out 10days but would look at is asap. 3 or 4 days later they finally looked at it. And told me that the recommended repair would be to replace engine. WOW ok truck has 150k miles and very well taken care of. They didn't diagnose it. When asked one tech told me they don't work on the older diesels (7.3, 6.0) engines!!! So i had to have it towed again to another shop. Where they diagnosed it in about an hour and had it fixed in several more. Bad oring in oil system on factory dummy plug. What a waste of time do not go to this truck center. Not for anything complicated at least. Considering I purchased the truck from them new in 2005 I'm sick over the experience. More
by Ehle14
Employees Worked With
Not saying
