Bayside Auto Sales

a very fulfilling experience I was not looking forward to buying a new car. I found a car like that I liked at Bayside auto. The car was already sold but there were many other car I was not looking forward to buying a new car. I found a car like that I liked at Bayside auto. The car was already sold but there were many other cars to look at. I looked at two cars particularly. I reviewed Carfax reports on both cars test drove both cars and picked the one that I wanted. I planned on having my mechanic look at the car as well. Once I bought the car and brought the car to my mechanic we found a problem with an oil leak. I took the car back to Matt at Bayside, who had me bring it to their mechanic. They fixed the oil leak and were looking into issues with the airbag light, which had come on in the interim after we purchased the car.I dealt with both Matt and Adam at Bayside about the airbag issue; Adam stated he's not a mechanic, so he called Chris and got information from Chris at H&H automotive and had Chris fix the airbag issue. the car is fixed it runs great and I'm very happy. More

After reading all the positive reviews and finding the vehicle that I wanted on their website I thought I'd be making the almost 2 hour drive back home in my new truck. I did what every informed buyer tha vehicle that I wanted on their website I thought I'd be making the almost 2 hour drive back home in my new truck. I did what every informed buyer that has a trade-in should do, and went to Kelley Blue Book and NADA to get trade-in values as well as what I should pay for the used vehicle I was interested in purchasing. When we tried to negotiate it was clear that they were only out to try and gouge my wife and I. They knew up front how far we had to drive and maybe thought they could use that to their advantage to jack up the price on us. They tried to offer us 2k under what our trade in was worth as well as tacking on almost 1k more to the vehicle I was there to purchase. When we asked how they came up with those numbers the salesman/finance guy literally told us to "throw those out the window", referring to our KBB print outs for both vehicles! As soon as he finished that ridiculous statement, my wife and I thanked him for his time and quickly left. Buyers beware! More

I found a car that looked good on Cars.com and all the info was good. I spoke with them at Bayside several times and asked lots of questions. I was impressed! I was coming from quite a distance so I wante info was good. I spoke with them at Bayside several times and asked lots of questions. I was impressed! I was coming from quite a distance so I wanted NO surprises! Then reality came... but too late. They had said they were A+ rated with BBB when in fact they were NOT even members of BBB. Then they told me that this car had never been in an accident, well it turned out it had been in a bad accident with some pretty major damage that had been covered over well enough that it was not readily noticeable and when they did all of their nice photo shots they made sure the damaged areas did not show. Then they said the car had been well maintained by Toyota Service Centers when in fact it had been VERY poorly cared for as the oil was low and VERY dirty plus there were other issues that started to surface that made it very obvious that this car had NOT been well cared for AT ALL! I wanted them to make it right. Their answer was bring it back at my expense and they would give me my money back. I finally said I was bringing it back as they were not willing to cover the cost of getting it fixed and I was tired of dealing with them and I had finally found someone to take a day off to drive over to pick me up and bring me back home. Well then they tell me they won't give me all of my money back. They were going to keep over $1200.00 of my money. Finally I said OK. I show up at their lot with the car in better shape than what it was when I got it as I had had some work and servicing done to it already and now I'm told they are going to give me yet another $400.00 cut in returned funds. I said that was not right as they had agreed about 16 hours earlier to a figure $400.00 higher than what they were saying now. Finally he throws the keys and paper work back at me and tells me to get off their lot. I took over a $2300.00 shafting on this car. Oh yes, and they told me that they were selling it to me below their cost on it and I took it to 4 other car buyers that buy at the same auctions that Bayside goes to and they every one said that car would have never sold at auction for half of what Bayside said it cost them. Three of these buyers were from Everett, WA and one from the other side of the state. These guys are some of the most dishonest people you could ever deal with! One of the car dealers I spoke with there in Everett said my story was not the first he had heard like this about Bayside Auto Sales. More