Bayside Chrysler Jeep Dodge - Service Center

Bayside service is fast and reliable. My vehicle power steering was acting up so bayside provided a tow truck and my vehicle was prepared ina couple of days. My vehicle power steering was acting up so bayside provided a tow truck and my vehicle was prepared ina couple of days. More

As you know, Mr. Kennedy,I was given incorrect information regarding my jeep, for which I had to make an unnecessary and inconvenient trip to the station. Unfortunate Kennedy,I was given incorrect information regarding my jeep, for which I had to make an unnecessary and inconvenient trip to the station. Unfortunately, your staff elected not to take any accountability for this error. I appreciate your 3 additional complimentary oil changes, however, and will apply them when the time is right. More

Great service! I bought my car there and always go back if anything needs to be fixed. I bought my car there and always go back if anything needs to be fixed. More

The work was done thoroughly and appropriately as expected under warranty. Paperwork was provided upon completion. expected under warranty. Paperwork was provided upon completion. More

Not very accommodating to customers with busy schedule, it’s always a long wait for an appointment and then no guarantees that your car will be looked at for 24-48 hours it’s always a long wait for an appointment and then no guarantees that your car will be looked at for 24-48 hours More

Professional individuals, kind and helpful! My car was serviced in a timely manner. Highly recommend Bayside Jeep. My car was serviced in a timely manner. Highly recommend Bayside Jeep. More

I’ve been coming to Bayside for quite some years now, it has always been a pleasant experience. Jay in the service department is phenomenal. has always been a pleasant experience. Jay in the service department is phenomenal. More

BEWARE. I HAVE BEEN HERE FOR QUITE A FEW YEARS NOW, 3 LEASED VEHICLES AND ITS HIT OR MISS WITH THIS PLACE. MY LAST VEHICLE WAS GREAT ENGINE WISE. BUT WHEN IN I HAVE BEEN HERE FOR QUITE A FEW YEARS NOW, 3 LEASED VEHICLES AND ITS HIT OR MISS WITH THIS PLACE. MY LAST VEHICLE WAS GREAT ENGINE WISE. BUT WHEN INTOOK IT IN TO SERVICE FOR NAVIGATION NOT WORKING, THE “MECHANIC” DAMAGED THE DASHBOARD AROUND THE RADIO! Had it fixed after speaking with Bob Kennedy even got some freebies for the hassle BUT NOTHING COMPARES OR COULD MAKE UP FOR THE OVERALL SERVICE WHICH I AM NOTICING AFTER LEASING MY 3rd VEHICLE FROM HERE. THE FIRST ONE HORRIBLE AND NOW THIS 3rd 2023 VEHICLE A LEMON!!!YOU WOULD THINK THAT THEY WOULD TREAT THEIR LONG TIME CUSTOMER WITH PRIORITY AND COMPASSION? NOT AT ALL! I AM JUST VERY DISAPPOINTED IN THIS DEALERSHIP AND WITH THE OWNER AL, WHO I THOUGHT WAS LOOKING OUT FOR ME. I would not even give this dealer a 1 star. The only reason I was dealing with this dealer for so long is because of someone I thought I was cool with in the service department but that is questionable now that they have changed over the years from working in this place for so long. Recently leased a 2023 Jeep Grand Cherokee Hybrid and it was a nightmare from the moment I brought it home. WHEN I TRIED TO RETURN IT THE SAME DAY, THEY TOLD ME ACCORDING TO NY STAYE LAW I AM STUCK WITH IT! I have been in the service department about 3 times now- just leased it May 18th! MIND YOU THE MECHANICS DON’T EVEN KNOW HOW TO WORK ON THESE NEWER VEHICLES! How can you sell new hybrid vehicles and not have knowledgeable mechanics there who know what they are doing?! WELL NOW MY CHECK ENGINE LIGHT CAME ON. FIRST IT WAS THE LOUD ENGINE REVVING UP ON ITS OWN (which they told me was normal with Hybrids) NEXT, IT IS xxxxxxx UP GAS, THE BATTERY LEVEL GOES DOWN REALLY FAST ETC ETC. NOW I HAVE A LEMON. FIRST OF ALL THEY PUSHED THIS VEHICLE ON ME EVEN THOUGH I NEVER ASKED FOR A HYBRID! TELLING ME I HAD NO CHOICE BECAUSE THATS ALL THEY HAVE. AND THEY RAN MY CREDIT ALREADY WITH ABOUT 30 credit companies, SO I HAD NO CHOICE NOW BUT TO BE STUCK WITH THEM BECAUSE NOW MY CREDIT SCORE WAS HEAVILY IMPACTED. PLEASE BE CAREFUL. I WOULD NOT EVER GO HERE. THE NICE PEOPLE WHO ARE HERE ARE NO LONGER NICE- THIS DEALERSHIP CHANGED THEM AND TURNED THEM INTO RUDE ARROGANT PEOPLE BECAUSE CUSTOMERS ARE ALWAYS COMPLAINING ABOUT WHAT GOES ON HERE. AND IT LOOKS LIKE THE EMPLOYEES ARE FED UP ALSO! I WOULD NOT RECOMMEND GOING HERE!!!! More

The manager Bob did his best to give me a solution to my vehicle problems vehicle problems More

The main guy in the front its so nice the fact that he speaks english and spanish its so necessary and i love that speaks english and spanish its so necessary and i love that More