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Bayside Ford - Service Center

King George, VA

4.0
22 Reviews

22 Reviews of Bayside Ford - Service Center

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February 13, 2024

The service write up did not use the coupon that I brought in. The vehicle was serviced quickly, but they recommended further service after the vehicle was returned. They said they drove the car but t More

by Charles.ewing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Afton Czarnowsky
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2024

They done an excellent job on repairs on my vehicle, will use them again for service More

by dft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Afton Czarnowsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Forsyth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenden Pollard
January 12, 2024

Dropped my car off and told them oil change, wash, vacuum and top of wiperfluids. We get a call after it's paid for and we pick up keys that the window was left down. We get to dealership and they never wash More

by dfoster1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Afton Czarnowsky
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Bayside Ford responded

We are sorry to hear our service was not up to your standard. In an effort to be more considerate of our customers' time we have not washed and vacuumed vehicles in service for the last 6 months. Instead we purchase a full wash at the local car wash across the street from our dealership. We find that customers are happier having the choice of when they get their vehicle cleaned instead of forcing them to wait at the dealership while we do it. In the future we would be happy to run your vehicle through the carwash for you, just request that service at the time of check in.

July 13, 2023

Great professional service was treated with the utmost respect service writers were very professional kind and helpful top notch customer service More

by chuckshymansky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Afton Czarnowsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Bayside Ford responded

This made our day! Thank you so much! We try our best to have the best customer service! We are so glad you had an awesome experience with our team! We hope to see you again in the future! -Bayside Ford Family

July 02, 2023

Natasha at Bayside Ford was so friendly and really helped us out. Excellent service! Friendly staff! More

by Krisbroui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Afton Czarnowsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Bayside Ford responded

Thank you for sharing your experience! You are awesome! We're happy you had a great visit with our team! -Bayside Ford Family

March 09, 2023

Great polite service department well spoken service writer and waiting room was clean and comfortable would definitely recommend Bayside Ford for service More

by chuckshymansky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Afton Czarnowsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2023

Awesome service nice people service writers were very knowledgeable managers addressed my concerns and I went home happy and satisfied More

by Speedygun63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Afton Czarnowsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenden Pollard
Mar 06, 2023 -

Bayside Ford responded

This made our day! Thank you for taking the time out to give us a 5-star rating! Thank you for sharing your experience with us. -Bayside Ford Family

Mar 07, 2023 -

Speedygun63 responded

Cant wait to see yall in your new building You're the best

January 25, 2023

Fast and very friendly service dept. I bought my Escape in for a recall. The service tech had my vehicle in and out in a 1/2hr. I was very impressed. All my needs for my ford will be at More

by Sherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Afton Czarnowsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Bayside Ford responded

Thank you for sharing your experience with us! We're glad our team could take care of you. If you have any questions, please let us know. Thank you for supporting Bayside Ford! -Bayside Ford Family

December 08, 2022

The people was very friendly. There got my car ready in no time. I enjoy my experience with the people More

by Bunnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Afton Czarnowsky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Bayside Ford responded

Thank you for sharing your feedback with us! We are so happy you had a great experience! -Bayside Ford Family

November 29, 2022

Fast and reliable work. They even washed my car for me which was nice. They treated me very well. More

by Kyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Afton Czarnowsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Bruno
Nov 29, 2022 -

Bayside Ford responded

Thank you for you awesome review! Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs! -Bayside Ford Family

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