First of all, I entered my information on the internet to see if the vehicle was still available and as expected I received a call from someone (I cannot remember the name) and was informed it was available. Once I arrived to the dealership I asked for the individual that called me and I never got to meet them. I was directed to another salesperson...and that is when things went downhill. We walked out to look at the vehicle that inquired about and the vehicle was a mess (dirty). There appeared to be no attempt to clean the vehicle prior to advertising it on the internet. Then came the time for the offer for my trade. I had been dealing with one salesperson at this point but as the offer for my trade was time to be announced to me, I was approached by the salesman, the sales manager and someone else. I pretty much knew by the way they approached me that the offer was going to be ridiculous and of course it was. I politely told them no thanks and to please give me my keys but the sales manager could not accept that and kept on and kept on. Thankfully the salesman had enough respect for customers to quickly retrieve my keys so that I could leave. I have to admit...that was the worse car buying experience I have ever had and will certainly never step foot on that car lot again.