Beaman Buick GMC

We were looking for a Lexus a couple years old and found one at Beaman in Antioch. We worked with Misty and she was fantastic to work with. No high pressure or over the top discussions from her. She was one at Beaman in Antioch. We worked with Misty and she was fantastic to work with. No high pressure or over the top discussions from her. She was very helpful and we ending up purchasing the Lexus there! Her followup has been outstanding. Highly recommend working with Misty and Beaman Buick GMC. More

We were passing through Nashville on a Friday night and our 2023 Tahoe broke down. We called the first GMC dealer that appeared on our phone. The service dept. got us in the next morning. They needed to our 2023 Tahoe broke down. We called the first GMC dealer that appeared on our phone. The service dept. got us in the next morning. They needed to get a part. they got it on Monday and fixed it promptly. The service they provided was second to none. They even paid for a Lyft to get us to and from the hotel. AMAZING!!!!!!! We even thought of buying a new GMC so we could continue traveling home to Minnesota. The sales dept (Presleigh Jaggers) had no obligation to work with us because of the chances of us as a return customer due to the distance between Minnesota and Nashville, they still gave all the attention to sales detail as if we would be a repeat customer. Thank you Beaman Buick GMC. Tom and Ann More

Traveled in from out of town they got me in and out in less then an hour. Very smooth. Everyone that helped me was awesome! Thanks! less then an hour. Very smooth. Everyone that helped me was awesome! Thanks! More

9/7/23 Thurs. – Took 2021 Yukon to Beaman GMC dealership. Check engine light was on. Reduced power. Part was ordered. 9/8/23 Friday –Waiting for part. Waiting on – Took 2021 Yukon to Beaman GMC dealership. Check engine light was on. Reduced power. Part was ordered. 9/8/23 Friday –Waiting for part. Waiting on warranty decision. 9/9/23 Saturday – Still waiting for part. It was decided that the repair was under warranty. Was told to go ahead and rent a vehicle; as repair is under warranty and the GMC/warranty would reimburse him for the rental and GMC Reunite would deliver the vehicle at no charge to Wood stock Illinois, an 8 hr. drive from the dealership. 9/11 Monday, 9/12 Tuesday, 9/13 Wed. – still waiting for the part. 9/13 Wed., Mathew/service dept. said the mechanic deemed the damage wasn’t covered under warranty because he thought someone other than a GMC mechanic had worked on the vehicle. The Saturday mechanic is out of the country and the Customer Service Manager is on vacation “ This is a GMC serviced vehicle!”. They lied -we found out the part wasn’t ordered until 9/11! They lied - They now said the repair is NOT under warranty and the GMC/warranty would NOT reimburse for the rental and GMC Reunite would NOT deliver the vehicle at no charge. We were told the cost to repair it and upon completion we can come pick up the vehicle. We are 8 hours away! More

Beaman has refused to pay off my trade even after a month. They won’t answer emails or calls and now I’m faced with paying two car loans which I cannot afford right now. I’ve never had such a bad exper month. They won’t answer emails or calls and now I’m faced with paying two car loans which I cannot afford right now. I’ve never had such a bad experience and after all the anxiety, stress, and sleepless nights I really just want this nightmare to be over…but it’s not. I’ll be taking legal action against these scam artists. More

Bought a new vehicle. Took to long for the transaction. However, received an email that my tag would be delayed because of a covid outbreak in the Davidson County Clerks Took to long for the transaction. However, received an email that my tag would be delayed because of a covid outbreak in the Davidson County Clerks office. Should not have been an issue as I do not live in Davidson County. Replied to the email address that I was told to reply to the next day. I have since left 5 separate messages over the next five days, and still have not received a call back. Asked to speak with the general manager or someone at higher level and the call screeners said they could not and then hung up on me. More

Took over 4 hours to purchase car. Finally had to deliver the next day. First check on car they could not give me an appointment, but only a drop off time!! No idea how many hours/d Finally had to deliver the next day. First check on car they could not give me an appointment, but only a drop off time!! No idea how many hours/days it would take. Took car to another dealer and in and out in an hour. More

The WORST experience ever! !! Had money for a new truck and when we showed up I was told that they would NOT sell it to my handicapped husband unless we 100% financed it. They w !! Had money for a new truck and when we showed up I was told that they would NOT sell it to my handicapped husband unless we 100% financed it. They wouldn’t even sell it to us with all the money.! They LIED ( I have it all on text ) had us drive from Clarksville in hopes that we would fall into their scam of 100% financing to capitalize on such few new trucks that they are receiving.! SO wrong, mean and just downright ugly.!! Don’t waste your time with Andy or this dealership! Found what we wanted in Paris, Tn. at Peppers!! Ask for Hunter.! He treated us right and didn’t lie or waste our time.!!! He was straight up with everything!! Needless to say….. I turned this into channel 4news and I hope they take this story.! Andy blamed his boss, said he was mad and he left work… HA!!!!! and wouldn’t sell my handicapped husband a truck “FOR CASH” ( cashier check) after telling us it was okay. Our cash is NO good????? Don’t waste your time with this pitiful dealership!!! So sad!!! Beware.!!!!!!!!!! More

I spoke to a salesman (on a Monday), of last week about purchasing a vehicle seen online. I made it VERY clear that I was a nurse that would have to travel by airplane to pick the vehicle up and wanted to purchasing a vehicle seen online. I made it VERY clear that I was a nurse that would have to travel by airplane to pick the vehicle up and wanted to purchase was planned to purchase for my son. I was given an appt. to purchase for Wednesday at 5pm , after I flew in to meet to purchase and pickup, then drive back. I received a appt. reminder call from the dealership on Tuesday. Well Wed. morning I get a very casual call from the salesman(mind you I just flew into Nashville), that unfortunately the car was sold by one of there other dealerships!!! Of course once I reminded him I TOLD him numerous times I wanted to purchase the car and i would purchase ticket and fly in, takes several days off from the hospital. His comment to me was....well we don't hold cars for people. WHAT!?!? If one doesn't realize due to the Pandemic it is like and act of congress to get days off from the hospital above all needless to say I took time from patients to purchase and then as I go all through getting here they casually say it has been sold. THIS DEALERSHIP IS THE WORST!!!!! The manager is David Dunkin who tried to call me once!!!!! DO NOT GO TO THIS DEALERSHIP!!!!! More

Went with my daughter to purchase her a new car. I don't like to be pushed and dealing with Andy Tucker, I had no issues. He understood what we wanted and how to approach us. I understand I can be a hard like to be pushed and dealing with Andy Tucker, I had no issues. He understood what we wanted and how to approach us. I understand I can be a hard sell but with his patience, he made the deal and we left with a new car. More